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For Companies At a Glance
- Tasks: Supervise customer service operations and manage team performance.
- Company: Leading logistics and supply chain organisation in the UK.
- Benefits: Competitive salary of £30,000 – £35,000 and career growth opportunities.
- Why this job: Join a dynamic team and enhance your leadership skills in a thriving industry.
- Qualifications: Over 2 years of customer service experience and advanced Excel skills.
- Other info: Office-based role in Studley with a focus on teamwork and excellence.
The predicted salary is between 30000 - 35000 £ per year.
A leading logistics and supply chain organization in the UK is seeking a Customer Service Supervisor to oversee customer service operations.
- Key responsibilities include supervising the team, managing customer complaints, and producing regular reports.
The ideal candidate has over 2 years of customer service experience, supervisory experience, and advanced Excel skills.
This position is office-based in Studley and offers a competitive salary of £30,000 – £35,000.
Customer Service Supervisor: Data & Excel Lead employer: Pertemps
Contact Detail:
Pertemps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Supervisor: Data & Excel Lead
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your interview skills with a friend or in front of a mirror. Focus on how you can highlight your customer service experience and Excel skills. Confidence is key, so make sure you’re ready to impress!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Supervisor: Data & Excel Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and supervisory skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Show Off Your Excel Skills: Since advanced Excel skills are a must for this position, include specific examples of how you've used Excel in your previous roles. We love seeing those formulas and data management techniques in action!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Supervisor role. We appreciate a personal touch, so let your personality come through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Pertemps
✨Know Your Stuff
Make sure you brush up on your customer service experience and supervisory skills. Be ready to share specific examples of how you've handled complaints or improved team performance in the past.
✨Excel Like a Pro
Since advanced Excel skills are a must, prepare to demonstrate your proficiency. Familiarise yourself with common functions and be ready to discuss how you've used Excel to generate reports or analyse data in previous roles.
✨Team Dynamics Matter
Think about how you can lead a team effectively. Be prepared to talk about your leadership style and how you motivate your team to achieve their best, especially in a fast-paced environment like logistics.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s customer service strategies or team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
