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- Tasks: Manage daily salon operations and ensure top-notch customer service.
- Company: Exciting tanning salon with a vibrant atmosphere.
- Benefits: Competitive salary, free tanning, discounts, and holiday entitlement.
- Why this job: Lead a passionate team and create amazing experiences for customers.
- Qualifications: Experience in management, strong leadership, and customer service skills.
- Other info: Flexible hours with opportunities for bonuses and career growth.
The predicted salary is between 26000 - 36400 £ per year.
Job Title: Salon Manager Location: Wrexham Salary: £26,000 plus Job Type: 35-40 hours per week (Flexibility required for evenings, weekends, and bank holidays) Role Purpose The Salon Manager oversees all day-to-day operations, ensuring the highest standards of customer service, salon performance, staff management, and compliance with health, safety, and legal requirements. This role is responsible for achieving sales targets, motivating the team, and maintaining a welcoming, safe, and profitable salon environment. Key Responsibilities Manage the daily running of the salon, ensuring smooth and efficient operations. Oversee customer service standards and ensure all clients receive an excellent experience. Achieve and exceed salon sales and service targets (e.g., tanning packages, product sales). Monitor and manage salon budgets, expenses, and profitability. Oversee stock control, ordering, and supplier relationships. Lead, motivate, and supervise Sales Assistants and Support Assistants. Create staff rotas to ensure adequate coverage, including evenings, weekends, and holidays. Provide ongoing training, coaching, and performance reviews for team members. Support recruitment, onboarding, and probation management for new staff. Handle disciplinary and grievance issues in line with company policies. Ensure compliance with all health and safety legislation, including tanning regulations, hygiene, and safeguarding. Conduct regular risk assessments and safety checks. Ensure age verification and Challenge 25 policy is strictly enforced. Maintain accurate records (staff training, customer incidents, equipment maintenance). Handle customer complaints and resolve issues promptly and professionally. Support marketing campaigns, promotions, and local outreach to drive new business. Maintain high standards of presentation in the salon (cleanliness, displays, signage). Build customer loyalty through excellent service and membership schemes.Pay & Benefits Competitive salary (based on experience). Paid holiday entitlement (5.6 weeks pro-rata). Staff perks: Free monthly tanning allowance – 30% staff discount on cosmetics. Pension scheme eligibility in line with UK law. Opportunity for performance-based bonuses.Essential: Previous experience in retail, salon, leisure, or hospitality management. Strong leadership skills and ability to motivate and manage a team. Excellent organisational, planning, and problem-solving skills. Confident communicator with strong customer service and complaint-handling ability. Sales-focused, target-driven, with experience achieving business goals. Sound knowledge of health & safety compliance and staff management procedures.Desirable: Experience in tanning, beauty, or personal care industry. Knowledge of salon software / booking systems. Local market knowledge and ability to drive business growth
Tanning Salon Manager employer: Pertemps Wrexham
Contact Detail:
Pertemps Wrexham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tanning Salon Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the beauty and wellness industry. You never know who might have a lead on a salon manager position or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service and team leadership shine through. Be yourself and make sure they see how you can bring that welcoming vibe to their salon.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle common salon scenarios, like managing a complaint or motivating your team. Practising your responses will help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Tanning Salon Manager
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Salon Manager and how your experience aligns with our needs.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Highlight your relevant experience in retail or salon management, and show us how you can lead a team and drive sales. Personalise your cover letter to reflect your passion for customer service and the beauty industry.
Show Off Your Achievements: When detailing your past roles, focus on your achievements. Did you exceed sales targets? Improve customer satisfaction? We want to see how you've made a difference in your previous positions!
Apply Through Our Website: Once you're happy with your application, make sure to apply through our website. It’s the best way for us to receive your details and get the ball rolling on your journey to becoming our next Salon Manager!
How to prepare for a job interview at Pertemps Wrexham
✨Know Your Stuff
Before the interview, make sure you’re familiar with the tanning salon industry and the specific services offered. Brush up on health and safety regulations related to tanning, as well as any relevant customer service standards. This will show that you’re not just interested in the role but also knowledgeable about it.
✨Showcase Your Leadership Skills
As a Salon Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated staff or handled difficult situations in previous roles. Think about times when you’ve achieved sales targets or improved customer satisfaction – these stories will highlight your leadership abilities.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like a customer complaint or a staffing issue. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain a positive salon environment. This will demonstrate your readiness for the challenges of the role.
✨Dress the Part
First impressions matter, especially in a customer-facing role. Dress smartly and professionally for your interview, reflecting the salon's image. This shows that you understand the importance of presentation and are serious about the position.
