Office Account Handler

Office Account Handler r 💷 £25,500 per year | Monday to Friday, 8:30am – 4:30pm  We’re looking for a confident and motivated Account Handler to join a growing office team in Worcester. This is a temp-to-perm role, ideal for someone with strong customer service and admin skills who enjoys working in a fast-paced, supportive environment. You’ll be the key point of contact for clients, ensuring smooth communication, managing orders, and building strong relationships across both retail and trade accounts. 🗂️ Key Responsibilities: Client Management: Act as the primary contact for a portfolio of client accounts Build lasting relationships and maintain client satisfaction Regularly check in with clients to offer updates and supportOrder & Admin Support: Handle new orders, quotes, amendments, and general account queries Ensure accurate record-keeping and timely communication Support the onboarding of new clientsIssue Resolution & Coordination: Respond promptly to queries or complaints with professionalism Liaise with internal departments to ensure swift resolution Track client activity and suggest improvements when needed✅ About You: Previous experience in office admin or customer service (required) Confident communicator with strong relationship-building skills Highly organised and detail-oriented Proficient with Microsoft Office and general computer systems Able to multitask and thrive in a deadline-driven environment📋 Role Details: Hours: Monday to Friday, 8:30am – 4:30pm Pay: From £25,500 per year Contract: Temp to Perm Location: Worcester🎁 Benefits (once permanent): Company pension & private medical insurance Life insurance Free on-site parking Staff discounts & additional leave Regular team eventsThis is an exciting opportunity for someone looking to grow in a busy office environment while managing meaningful client relationships. Apply today to learn more or arrange an interview