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For Companies At a Glance
- Tasks: Coordinate customer orders and support field engineers to ensure smooth operations.
- Company: Join a growing business with a vibrant operations team.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Why this job: Be the key link between customers and engineers, making a real difference every day.
- Qualifications: Experience in operations or scheduling, with strong communication and organisational skills.
- Other info: Dynamic role with a focus on teamwork and customer satisfaction.
The predicted salary is between 22000 - 30000 £ per year.
A growing business is looking for an Operations Administrator to join their busy operations team. The role involves coordinating customer orders from start to finish. You’ll work closely with internal teams, customers and field based engineers to keep daily operations running efficiently. This is a varied position where strong organisation, communication and problem solving skills are essential.
Key Responsibilities
- Manage customer orders from initial booking through to aftercare
- Coordinate schedules and allocate work to field based engineers
- Act as the main point of contact for customers
- Handle aftercare enquiries and support with resolving issues
- Maintain accurate job records
- Ensure customers receive clear communication and a high standard of service throughout
- Support the wider team to meet deadlines and targets
What You’ll Need
- Experience in operations, planning, scheduling or coordination
- Confident working with field-based engineers
- Strong organisational and time management skills
- Excellent communication and customer service ability
- High attention to detail and accuracy in admin tasks
Operations Administrator in Willenhall employer: Pertemps Wolverhampton
Contact Detail:
Pertemps Wolverhampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in Willenhall
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their operations and think about how your skills can help them. We want you to shine, so practice common interview questions and have your own ready!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and shows you’re genuinely interested in joining their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Operations Administrator in Willenhall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations, planning, and scheduling. We want to see how your skills match the role of Operations Administrator, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your strong organisational skills and how you’ve successfully managed customer orders in the past.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it’s in your CV or cover letter, we want to see examples of how you’ve effectively communicated with customers and colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our growing business!
How to prepare for a job interview at Pertemps Wolverhampton
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Administrator role. Familiarise yourself with the key responsibilities like managing customer orders and coordinating schedules. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since strong organisation is crucial for this role, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly, as this will highlight your suitability for the job.
✨Communicate Clearly and Confidently
As the main point of contact for customers, excellent communication skills are a must. Practice articulating your thoughts clearly and confidently during the interview. You might even want to role-play common customer scenarios to showcase your problem-solving abilities and customer service skills.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company and the team you'll be working with. This not only shows your interest but also helps you gauge if the company culture aligns with your values. Ask about their approach to teamwork and how they support their operations team.
