Operations Manager

Operations Manager Location: Near Wolverhampton Salary: £42,000 – £50,000 DOE 51 hours per week including Saturdays Permanent   I’m exclusively partnered with a thriving, well-established business that has been at the forefront of its industry for over 30 years. Following a period of significant growth and investment, they’re now seeking a dedicated and driven Operations Manager to join their senior leadership team. Reporting directly to the company’s directors, this is a pivotal role — ideal for someone who takes real pride in what they do. You won’t just be overseeing day-to-day operations across the warehouse and office; you’ll be helping to shape the future of the business. This opportunity is perfect for someone who leads by example, is passionate about continuous improvement, and thrives on building efficient, high-performing teams. If you\’re not just looking for a job — but a long-term career where your voice is heard and your input genuinely matters — this could be the role for you. Key Responsibilities Oversee the daily operations across warehouse, customer service, admin, and support teams Ensure high standards of productivity, accuracy, and service are maintained across all functions Identify opportunities to streamline processes and improve operational workflows Lead, support, and develop staff across multiple departments, fostering a positive and performance-led culture Manage resources effectively to meet business goals, including planning rotas and supporting staff recruitment Work closely with senior leadership to deliver strategic initiatives and monitor KPIs Support stock control, dispatch, and delivery functions to ensure timely and accurate fulfilment Ensure compliance with company procedures and health & safety regulations  What We\’re Looking For Proven experience in an operations or similar leadership role Strong people management skills and a proactive leadership style Good understanding of warehouse processes, stock control, and office-based operations Excellent communication and problem-solving abilities Comfortable working in a hands-on role across both office and operational areas Strong commercial awareness and ability to drive improvements Degree-level education or relevant qualifications are advantageous