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- Tasks: Support the Sales Manager by processing orders and managing customer communications.
- Company: Join a long-standing company experiencing growth in a newly renovated office.
- Benefits: Enjoy a competitive salary and a full-time position with a supportive team.
- Why this job: Be part of a successful team where your customer service skills shine.
- Qualifications: 5 years of experience in sales administration and strong IT skills required.
- Other info: Experience with ERP software is a plus!
Sales Administrator Permanent Bilston, full-time, 40 hours per week £27,000 – £28,000 per annum I am pleased to be recruiting exclusively for a long-standing client who is looking for an experienced Sales Administrator to join their successful team. This opportunity has arisen due to the company's growth, and I am eager to speak with candidates who have a proven track record in delivering exceptional customer service and are experts at processing orders. The successful candidate will be based in their newly renovated offices and will play a vital role in supporting the Sales Manager. Handle sales orders from start to end, ensuring accuracy and promptness Regularly review and process new back orders, managing any changes to customer order dates Communicate with customers, providing guidance and addressing any concerns Maintain detailed records of customer interactions, transactions, and sales activities Prepare and issue sales quotations to customers Manage customer portals Schedule and document outgoing stock deliveries Create and prepare export documentation What we’re looking for: Must have 5 years of experience as a Sales Administrator, Order Processor or Technical Administrator Able to confidently handle technical enquiries Able to confidently deal with customers and process orders IT literate Excellent communication skills ERP software experience is highly beneficial
Sales Administrator employer: Pertemps Wolverhampton Commercial
Contact Detail:
Pertemps Wolverhampton Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Make sure to highlight your experience in handling sales orders and customer interactions. Be ready to share specific examples of how you've successfully managed orders from start to finish, as this will demonstrate your capability for the role.
✨Tip Number 2
Familiarize yourself with the ERP software commonly used in sales administration. If you have experience with specific systems, be prepared to discuss how you've utilized them to improve efficiency and accuracy in your previous roles.
✨Tip Number 3
Brush up on your communication skills, especially in dealing with technical inquiries. Practice explaining complex information in a clear and concise manner, as this will be crucial when interacting with customers and addressing their concerns.
✨Tip Number 4
Research the company and its products thoroughly. Understanding their offerings will not only help you in the interview but also show your genuine interest in the position and how you can contribute to their growth.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 5 years of experience as a Sales Administrator or in similar roles. Emphasize your skills in processing orders, customer service, and any relevant ERP software experience.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully handled sales orders and provided exceptional customer service in the past.
Showcase Communication Skills: Since excellent communication skills are crucial for this position, include examples in your application that demonstrate your ability to effectively communicate with customers and manage inquiries.
Highlight Technical Proficiency: If you have experience with ERP software, make sure to mention it prominently in your application. This will show that you are IT literate and capable of handling technical enquiries confidently.
How to prepare for a job interview at Pertemps Wolverhampton Commercial
✨Showcase Your Experience
Make sure to highlight your 5 years of experience as a Sales Administrator or in a similar role. Be prepared to discuss specific examples of how you've successfully processed orders and delivered exceptional customer service.
✨Demonstrate Technical Proficiency
Since the role requires handling technical enquiries, be ready to discuss your familiarity with ERP software and any relevant technical skills. This will show that you can confidently manage the technical aspects of the job.
✨Communicate Effectively
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely, and be prepared to demonstrate how you've effectively communicated with customers in past roles.
✨Prepare for Customer Scenarios
Think of potential customer scenarios you might encounter in the role. Prepare to discuss how you would handle various situations, such as managing back orders or addressing customer concerns, to showcase your problem-solving abilities.
