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- Tasks: Support customers and coordinate sales activities in a busy office environment.
- Company: Join a dynamic team in Southam with a focus on customer service.
- Benefits: Enjoy free on-site parking and an early finish every Friday.
- Why this job: Be the first point of contact for customers and make a real impact.
- Qualifications: Strong communication skills and a proactive mindset are essential.
- Other info: Opportunities to develop your sales and customer service skills.
The predicted salary is between 25000 - 27000 £ per year.
Location: Southam
Salary: £25,000 - £27,000
Hours: Monday-Thursday: 8:30am - 5:00pm, Friday: 8:30am - 4:00pm
Benefits: Free on site parking
Are you an organised, customer focused individual who thrives in a busy office environment? Do you enjoy supporting customers, coordinating sales activity and keeping operations running smoothly? If so, this is an exciting opportunity to join our team as an Internal Sales Administrator. You will play a key role in delivering excellent customer service, supporting the sales process and ensuring efficient, accurate administration.
What You’ll Be Doing
- Customer Support & Sales Administration
- Acting as the first point of contact for all customer enquiries
- Responding promptly to calls and emails with a friendly, professional manner
- Logging enquiries onto the internal database
- Preparing and registering quotations and ensuring customers receive them
- Assisting with processing sales orders, despatches and customer invoicing
- Ensuring customer delivery requirements and confirmed dates are met
- Tracking and following up quotations
- Documentation & Records
- Preparing export documentation for UK and overseas shipments
- Raising internal works instructions and Bills of Materials
- Maintaining accurate customer records and filing systems
- Processing customer returns
- Preparing certificates (test, conformity, and origin)
- Sales, Supplier & Marketing Support
- Liaising with suppliers for pricing and delivery information
- Providing basic technical support to customers and external personnel
- Assisting with marketing activities, website updates and exhibitions
- Providing office cover for colleagues during holidays or absence
- General Administration
- Managing general office duties including filing and incoming post
- Maintaining excellent housekeeping and adhering to data protection standards
- Participating in training to maintain and develop skills
What We’re Looking For
- Excellent communication and customer service skills
- Friendly, confident and professional manner
- Strong organisational skills and the ability to manage multiple tasks
- Good typing, data processing and administration ability
- Competent with Microsoft Office
- Experience with Sage (desirable)
- Previous sales administration or customer service experience (desirable)
- A proactive mindset and willingness to learn
Why You’ll Love This Role
- A diverse and engaging role with lots of variety
- Supportive team environment
- Opportunities to develop sales and customer service skills
- Early finish every Friday
- Free on site parking in a convenient Southam location
Internal Sales Administrator employer: Pertemps Warrington Industrial
Contact Detail:
Pertemps Warrington Industrial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Administrator
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Internal Sales Administrator role. Highlight your customer service skills and organisational abilities in a way that feels natural and confident.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and makes it easier for us to find you.
We think you need these skills to ace Internal Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service and sales administration experience, as we want to see how you can contribute to our team.
Craft a Friendly Cover Letter: Your cover letter is your chance to show us your personality! Keep it professional but let your friendly side shine through. Mention why you're excited about the Internal Sales Administrator role and how you can support our customers.
Showcase Your Organisational Skills: Since this role requires strong organisational skills, give examples of how you've managed multiple tasks in previous jobs. We love to see how you keep things running smoothly in a busy environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pertemps Warrington Industrial
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Internal Sales Administrator. Familiarise yourself with customer support, sales administration, and documentation tasks. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've successfully handled customer enquiries or resolved issues in the past. Practise articulating your thoughts clearly and confidently, as this will reflect your friendly and professional manner.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and stay organised in a busy environment. You could share specific tools or methods you use to keep track of your work, such as prioritising tasks or using digital tools for organisation.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the team dynamics, company culture, or opportunities for development. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.