Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Troubleshoot tech issues and support AV, booking systems, and print services.
- Company: Join Thames Water, the UK's largest water and wastewater provider.
- Benefits: Competitive salary, generous leave, pension scheme, and health perks.
- Why this job: Kick-start your IT career while making a real difference in people's lives.
- Qualifications: GCSE Maths and English, 48 UCAS points or relevant digital qualification.
- Other info: Permanent contract with excellent training and career growth opportunities.
The predicted salary is between 800 - 1050 £ per month.
Start your Network Engineer career with Thames Water. Kick‑start your IT journey as a Digital Collaboration Engineer Apprentice. You’ll support frontline tech services—AV, booking systems, kiosks, vending, and print—ensuring smooth operations for the UK’s largest water and wastewater provider.
What you’ll do:
- Troubleshoot and fix hardware/software issues and perform root‑cause analysis
- Set up and configure AV, booking tools, kiosks, vending devices, and print services
- Support meeting rooms, booking systems, kiosks, and print workflows
- Use monitoring tools to spot issues early and keep documentation up to date
- Work with service leads, product teams, and vendors to resolve requests
- Contribute to service reviews and improvement initiatives
Where you will work:
- Location: Clearwater Court, Reading, RG1 8DB office based not hybrid
- Hours: 36 hours a week across four working days plus one off-the-job training day
- Start date: Sept 2026
Training and qualification:
- You’ll study with Firebrand Training Limited, one of the UK’s leading digital training providers. Your training includes a mix and blend of virtual learning and periodic residential block release at their dedicated training centre in Bedford. Accommodation will be provided.
- Qualification: Level 4 Network Engineer Standard - This aligns with British Computer Society, The Chartered Institute for IT for Register of IT Technicians level 4
- Duration: Permanent contract with a 27-month structured programme
What you should bring to the role:
- Drive with own vehicle and business use car insurance will be needed
- GCSE Maths and English (grade 9-4 / A-C)
- Min 48 UCAS points or relevant digital level 3 qualification
- Knowledge of hardware and software issues
- Ability to manage time well and stay organised
- Passionate about learning and aligned with Thames Water’s goals for the future
What’s in it for you?
- Excellent salary: £22,500 annum
- Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)
- Performance-related pay plan directly linked to company performance measures and targets
- Generous Pension Scheme through AON
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive.
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family.
Why choose us?
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Digital Collaboration Engineer L4 Apprentice employer: Pertemps Thames Water
Contact Detail:
Pertemps Thames Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Collaboration Engineer L4 Apprentice
✨Tip Number 1
Get to know the company! Research Thames Water and understand their values and goals. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to troubleshooting and digital collaboration. Mock interviews with friends or family can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Digital Collaboration Engineer L4 Apprentice
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for technology and learning in your application. Mention any relevant experiences or projects that highlight your interest in digital collaboration and IT.
Tailor Your CV: Make sure your CV reflects the skills and qualifications mentioned in the job description. Highlight your GCSEs, UCAS points, and any relevant digital qualifications to catch our eye.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts well so we can easily see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out!
How to prepare for a job interview at Pertemps Thames Water
✨Know Your Tech
Familiarise yourself with the hardware and software issues mentioned in the job description. Brush up on troubleshooting techniques for AV systems, booking tools, and kiosks. Being able to discuss specific examples of how you've resolved similar issues will impress your interviewers.
✨Show Your Passion for Learning
Thames Water values a passion for learning, so be ready to share how you stay updated with tech trends or any relevant courses you've taken. Mention your enthusiasm for the Level 4 Network Engineer qualification and how it aligns with your career goals.
✨Demonstrate Organisational Skills
Time management is key in this role. Prepare to discuss how you prioritise tasks and keep documentation up to date. You could even share a time when your organisational skills helped you successfully complete a project or resolve an issue.
✨Align with Company Values
Research Thames Water’s mission and values. Be prepared to explain how your personal values align with theirs, especially regarding sustainability and community impact. Showing that you’re not just looking for a job, but a place where you can make a difference, will resonate well with them.
