Customer Service Administrator

Job Title: Customer Service Administrator  Salary: £26,700 per annum  Location: Swindon  Contract: Permanent Hours: 39.5 hours per week (Rotating shifts 2 weeks – earlies & lates) Monday – Thursday 7:30 AM – 5:30 PM, Friday 7:30 AM – 5:00 PM Monday – Thursday 9:00 AM – 6:30 PM, Friday 9:00 AM – 6:00 PM Swindon Pertemps are currently recruiting in the SN5 for a customer service administrator. If you thrive in a fast-paced environment and have excellent communication skills, this role is for you! Healthcare (bupa) On -site gym Quite room for relaxation Break areas with pool and darts Key responsibilities Handling customer calls, scheduling, and prioritising work Managing diaries and booking appointments Taking payments and processing invoices Keeping customers informed of any delays or updates Ensuring accurate data entry and maintaining records Creating and processing daily reports to meet deadlines Coordinating and supporting Field Support Engineers’ schedules Placing warranty and service calls for engineers Assisting sales teams in promoting products to customers About the right candidate: Flexible and adaptable to different tasks Bubbly with a positive attitude Motivated to Learn and develop new skills Polite and professional in customer interactions Resilient when handling complaints and queries If you have a strong phone manner, experience in customer complaints, scheduling, and appointment booking – we want to hear from you! Call Pertemps Swindon and ask for Snix if you want to discuss further