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- Tasks: Assist customers with check-in and carry luggage during a weekend event.
- Company: Join a dynamic team at Trafalgar Hall in Portsmouth.
- Benefits: Earn between £12.90 – £18.62 per hour for your hard work.
- Why this job: Get hands-on experience while providing excellent customer service.
- Qualifications: Must be physically fit and have a positive attitude.
- Other info: Work as part of a team and enjoy a lively event atmosphere.
Job Title: Event Support Staff – Customer Assistance & Luggage Handling
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
Location: Trafalgar Hall, Portsmouth
Assignment Dates: Saturday 20th September 2025 – Sunday 21st September 2025
Assignment Times:
Shift 1: 09:00 – 17:00 (x2 staff)
Shift 2: 10:30 – 18:30 (x2 staff)
Pay Rate: £12.90 – £18.62 per hour
Role Overview:
We are seeking physically active individuals to join our team for a weekend event at Trafalgar Hall. Staff will assist customers during check-in and help carry luggage up the stairs, as one of the building’s lifts is out of service. This is a hands-on role requiring a proactive, customer-focused approach.
Key Responsibilities:
Welcome and assist customers during check-in
Help transport luggage upstairs safely
Provide excellent customer service and support throughout the event
Ensure the event area remains organized and safe
Requirements:
Physically fit and able to carry luggage safely
Previous experience with manual handling or similar roles is desirable
Reliable, punctual, and able to work full shifts
Positive attitude and strong customer service skills
Additional Information:
This is a weekend assignment (Saturday and Sunday)
Teamwork is essential, as you will be coordinating with other staff members
Appropriate footwear and comfortable clothing are recommended
Clone - Event Assistant employer: Pertemps Southampton
Contact Detail:
Pertemps Southampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clone - Event Assistant
✨Tip Number 1
Get to know the venue! Familiarise yourself with Trafalgar Hall before the event. Knowing the layout will help you assist customers better and make you look like a pro on the day.
✨Tip Number 2
Practice your customer service skills. Think about how you can make check-in smooth and welcoming. A friendly smile and a helpful attitude go a long way in creating a positive experience for everyone.
✨Tip Number 3
Teamwork is key! Connect with your fellow staff members before the event. A quick chat about roles and responsibilities can help ensure everything runs smoothly when it’s go time.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to stay updated on opportunities and get all the info you need to nail that event assistant role.
We think you need these skills to ace Clone - Event Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about helping people and making their experience at the event memorable.
Highlight Relevant Experience: If you've got any previous experience in manual handling or customer assistance, make sure to mention it! We love seeing how your skills can contribute to our team and the event's success.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for reliability and a positive attitude!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to review your details and get back to you quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Pertemps Southampton
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Event Assistant role. Familiarise yourself with customer service expectations and the physical demands of the job, like handling luggage. This will help you demonstrate your suitability and enthusiasm for the position.
✨Show Off Your Customer Service Skills
Since this role is all about assisting customers, be ready to share examples of your previous customer service experiences. Think of specific situations where you went above and beyond to help someone, as this will highlight your proactive approach and positive attitude.
✨Dress for Success
Even though it’s a hands-on role, first impressions matter! Wear smart-casual attire that shows you take the interview seriously. Comfortable footwear is also a good idea, as it reflects your understanding of the physical nature of the job.
✨Teamwork Makes the Dream Work
This position requires working closely with others, so be prepared to discuss your teamwork experiences. Share how you’ve collaborated with colleagues in the past, especially in high-pressure situations, to show that you can contribute positively to the team dynamic.
