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- Tasks: Investigate housing complaints and ensure compliance with Housing Ombudsman cases.
- Company: Join a supportive local authority team in East London.
- Benefits: Competitive pay rate, flexible working, and dedicated consultant support.
- Why this job: Make a difference in the community by resolving housing issues.
- Qualifications: Experience in housing complaints within a local authority setting.
- Other info: Enjoy a dynamic work environment with opportunities for professional growth.
The predicted salary is between 26 - 33 £ per hour.
Pertemps are recruiting for an experienced Housing Complaints Review Officer for a Local Authority in East London. You will need to have experience in a similar role in a Local Authority Housing setting.
Details:
- Complaint investigation at stage 2
- Compliance tasks for Housing Ombudsman Cases
- Working in the office two days per week (one must be Thursdays)
Please get in touch for more information.
Local Authority Housing Complaints Review Officer, East London employer: Pertemps Social Care
Contact Detail:
Pertemps Social Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Authority Housing Complaints Review Officer, East London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing complaints processes and relevant legislation. We want you to feel confident and ready to tackle any questions that come your way!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for a smoother experience! We’ve made it easy for you to find roles like the Local Authority Housing Complaints Review Officer. Plus, our dedicated consultants are here to help you every step of the way.
We think you need these skills to ace Local Authority Housing Complaints Review Officer, East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing complaints and investigations. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Housing Complaints Review Officer position. Be specific about your experience and how it relates to the job description.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially when it comes to compliance tasks and complaint investigations.
Apply Through Our Website: We encourage you to apply directly through our website for a smooth application process. It’s quick, easy, and ensures your application gets to us without any hiccups!
How to prepare for a job interview at Pertemps Social Care
✨Know Your Stuff
Make sure you brush up on your knowledge of housing complaints processes, especially at stage 2. Familiarise yourself with the Housing Ombudsman’s guidelines and any recent changes in local authority policies. This will show that you're not just qualified but genuinely interested in the role.
✨Prepare Real-Life Examples
Think of specific cases you've handled in previous roles that demonstrate your skills in complaint investigation and compliance tasks. Be ready to discuss how you approached these situations, what challenges you faced, and the outcomes. This will help you stand out as a candidate who can deliver results.
✨Show Your Team Spirit
Since you'll be working in the office two days a week, it's important to convey your ability to collaborate effectively with colleagues. Share examples of how you've worked in teams before, particularly in a local authority setting, and highlight your communication skills.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. Inquire about the types of complaints you might handle or how success is measured in this position. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
