At a Glance
- Tasks: Lead a small team to deliver top-notch service and manage daily operations.
- Company: Join a dynamic company focused on outstanding customer service and team development.
- Benefits: Enjoy a competitive salary, bonuses, enhanced holidays, and exclusive discounts.
- Why this job: Be part of a supportive team culture while making a real impact on customer satisfaction.
- Qualifications: Experience in team leadership, strong communication skills, and basic IT proficiency required.
- Other info: Flexible shifts and travel for training covered by the company.
The predicted salary is between 29000 - 41000 £ per year.
We\’re Hiring: Site Supervisor
Are you an experienced team leader who thrives in a fast-paced environment? Were looking for a hands-on Supervisor to join our team and lead by example, managing a small, close-knit crew on-site to deliver outstanding service to a demanding but rewarding client.
Key Responsibilities
- Lead and motivate a small team to consistently deliver high standards of service.
- Oversee day-to-day operations, including time sheet management, weekly rosters, and general admin.
- Ensure full compliance with Health & Safety and HR policies.
- Act as the main liaison with store managers, building and maintaining strong customer relationships.
- Handle customer complaints effectively and professionally.
- Conduct regular inspections, cleaning, and light repairs to the on-site trolley fleet.
- Support the development and training of your team, fostering flexibility and high morale.
What Were Looking For
- Based in or around Edinburgh role is Straiton based.
- Proven experience leading a small team.
- Strong communication and customer service skills.
- Reliable, punctual, and proactive.
- Comfortable using basic IT tools (Word, Excel, Outlook, apps).
- Able to work flexible shifts (incl. evenings/weekends).
- Willingness to travel for initial training (covered by us).
Working Hours:
- Earliest start: 09:00 | Latest finish: 21:30 (MonFri)
- Weekend hours: 09:0020:30
- Occasional early starts (06:00) during quarterly maintenance periods.
Whats in It for You?
- £29,406 base salary + overtime opportunities
- Company bonus scheme
- Enhanced holiday entitlement with length of service
- Access to salary sacrifice schemes
- Discounts for major supermarkets, cinemas, holidays, and more!
Were aiming to start interviews in the next two weeks apply now to secure your place!
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Site Supervisor employer: Pertemps Scotland
Contact Detail:
Pertemps Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Supervisor
✨Tip Number 1
Familiarise yourself with the specific operations and services we provide at StudySmarter. Understanding our approach will help you demonstrate how your leadership style aligns with our values during any discussions.
✨Tip Number 2
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare examples of how you've successfully led a team in the past, particularly in challenging situations. Being able to share these stories will showcase your experience and problem-solving skills effectively.
✨Tip Number 4
Be ready to discuss your approach to customer service and handling complaints. We value strong communication skills, so think about how you can illustrate your ability to maintain positive relationships with clients.
We think you need these skills to ace Site Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading teams and managing operations. Use specific examples that demonstrate your ability to motivate a crew and deliver high standards of service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and customer service experience. Mention your familiarity with Health & Safety policies and your proactive approach to problem-solving.
Highlight Relevant Skills: In your application, emphasise your reliability, punctuality, and comfort with basic IT tools. These are key attributes for the Site Supervisor role, so make sure they stand out.
Prepare for Interviews: If you get invited for an interview, be ready to discuss how you've handled customer complaints and built strong relationships in previous roles. Prepare examples that reflect your leadership style and team development strategies.
How to prepare for a job interview at Pertemps Scotland
✨Show Your Leadership Skills
As a Site Supervisor, demonstrating your leadership abilities is crucial. Be prepared to share specific examples of how you've successfully led a team in the past, highlighting your approach to motivating and managing staff.
✨Know the Company and Its Values
Research the company and understand its mission and values. This will help you align your answers with what they are looking for in a candidate and show that you're genuinely interested in being part of their team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding customer complaints or team dynamics. Think of scenarios from your previous experience where you effectively handled challenges and be ready to discuss them.
✨Demonstrate Your IT Proficiency
Since the role requires basic IT skills, be ready to discuss your experience with tools like Word, Excel, and Outlook. You might even want to mention any apps you've used for team management or communication to showcase your tech-savviness.