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- Tasks: Manage hire requests and coordinate equipment delivery in a fast-paced environment.
- Company: Join Pertemps, a respected leader in recruitment services.
- Benefits: Earn £18 per hour with a full-time schedule and supportive team culture.
- Why this job: Perfect for organized individuals who enjoy customer interaction and problem-solving.
- Qualifications: Previous experience in customer service or logistics is preferred.
- Other info: Work Monday to Friday, ensuring a balanced work-life schedule.
Pertemps are delighted to be supporting our esteemed client in the recruitment of a Hire Desk Controller in West LothianLocation: LivingstonSalary: £18 per hourWork Schedule: Full-Time, 40 hours per week (Monday to Friday)Role Overview:We are seeking a motivated and customer-focused Hire Desk Controller to join our team in Livingston. In this role, you will be responsible for managing hire requests, coordinating equipment delivery and collection, and ensuring a high standard of service. If you thrive in a fast-paced environment and have excellent organizational skills, we’d love to hear from you.Responsibilities:This role involves handling customer inquiries and processing hire orders, coordinating with drivers and the operations team to ensure timely delivery and collection of equipment. You will maintain accurate hire records, manage stock availability, and resolve customer issues efficiently. Tasks include providing quotes, upselling additional services, and ensuring compliance with company policies. You will also support general administrative duties as required to ensure the smooth running of the hire desk.Essential Skills:- Previous experience in a hire desk, customer service, or logistics role is preferred.- Strong organizational skills with the ability to manage multiple tasks and priorities.- &n…
Hire Desk Controller employer: Pertemps Scotland
Contact Detail:
Pertemps Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Familiarize yourself with the equipment and services offered by the company. Understanding the products will help you provide better customer service and upsell additional services effectively.
✨Tip Number 2
Brush up on your organizational skills. Since this role involves managing multiple tasks, consider using tools or apps that can help you prioritize and track your responsibilities efficiently.
✨Tip Number 3
Practice your communication skills. As a Hire Desk Controller, you'll be interacting with customers and team members regularly, so being clear and concise in your communication is key.
✨Tip Number 4
Research common challenges faced in hire desk roles and think about how you would address them. Being prepared to discuss these scenarios in an interview can set you apart from other candidates.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, logistics, or hire desk roles. Use specific examples that demonstrate your organizational skills and ability to manage multiple tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your customer-focused approach. Mention how your previous experiences align with the responsibilities of a Hire Desk Controller.
Highlight Relevant Skills: In your application, emphasize essential skills such as communication, problem-solving, and attention to detail. Provide examples of how you've successfully handled customer inquiries or managed logistics in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Pertemps Scotland
✨Show Your Customer Service Skills
Since the role is customer-focused, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've handled inquiries or resolved issues effectively.
✨Demonstrate Organizational Abilities
Highlight your organizational skills by discussing how you manage multiple tasks and prioritize effectively. You might want to provide examples from past roles where you successfully juggled various responsibilities.
✨Familiarize Yourself with Equipment and Logistics
Research the types of equipment commonly hired in the industry. Being knowledgeable about logistics and delivery processes will show that you're proactive and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to resolve a customer issue or coordinate a last-minute delivery, and think through how you would handle them.
