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- Tasks: Welcome customers and manage admin tasks at a busy Taxi Examination Centre.
- Company: Public sector recruitment firm with a focus on customer service.
- Benefits: Earn £14.02 per hour for 36 hours a week, with immediate start available.
- Why this job: Join a dynamic team and enhance your customer service skills in a fast-paced environment.
- Qualifications: Previous customer service experience and excellent interpersonal skills.
- Other info: Perfect opportunity for those looking to gain experience in a supportive setting.
The predicted salary is between 14 - 16 £ per hour.
A public sector recruitment firm is seeking a Customer Service Advisor to support a busy Taxi Examination Centre in Edinburgh on a temporary basis. The role involves welcoming customers, managing administrative tasks, and providing clear communication.
Ideal candidates should have:
- Excellent interpersonal skills
- Ability to remain calm under pressure
- Previous customer service experience
The position offers £14.02 per hour for 36 hours a week, with immediate start available.
Front Desk Customer Service Advisor (Taxi Centre) employer: Pertemps Scotland
Contact Detail:
Pertemps Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Customer Service Advisor (Taxi Centre)
✨Tip Number 1
Make sure to research the Taxi Examination Centre before your interview. Knowing their services and how they operate will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Stay calm under pressure! Think of examples from your past customer service experiences where you handled difficult situations well. This will show the interviewer that you can keep your cool when things get hectic.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that job.
We think you need these skills to ace Front Desk Customer Service Advisor (Taxi Centre)
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled busy situations and provided excellent service, so share specific examples that showcase your interpersonal skills.
Keep It Clear and Concise: When writing your application, be clear and to the point. We appreciate straightforward communication, just like you’ll need to provide in the role. Avoid fluff and focus on what makes you a great fit for the position.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the job description. Mention the specific skills and experiences that align with the role of a Customer Service Advisor at our Taxi Examination Centre.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Pertemps Scotland
✨Know the Role Inside Out
Before your interview, make sure you understand what a Front Desk Customer Service Advisor does at a Taxi Examination Centre. Familiarise yourself with the specific tasks mentioned in the job description, like welcoming customers and managing administrative duties. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Interpersonal Skills
Since this role requires excellent interpersonal skills, think of examples from your past experiences where you've successfully communicated with customers or handled difficult situations. Be ready to share these stories during the interview to showcase your ability to stay calm under pressure and provide great service.
✨Prepare for Common Questions
Anticipate questions that might come up, such as how you would handle an upset customer or manage multiple tasks at once. Practising your responses can help you feel more confident and articulate during the interview. Remember, clarity in communication is key!
✨Dress the Part
Even though it’s a temporary position, first impressions matter! Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and are ready to represent the Taxi Examination Centre well.
