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- Tasks: Welcome candidates, assist with exam setup, and maintain order during exams.
- Company: Join a supportive team in Edinburgh during a busy exam period.
- Benefits: Earn £12.21 per hour with flexible hours and valuable experience.
- Why this job: Perfect for those who love helping others and thrive in dynamic environments.
- Qualifications: Strong customer service skills and a professional, friendly attitude required.
- Other info: Short-term role starting 8th August, ideal for students seeking temporary work.
Exam Steward 📍 Location: On-site, Edinburgh 📅 Starting: 8th August – 3–4 weeks (Ad hoc basis) 🕘 Hours: 09:15 – 15:50 (must be flexible as finish times may vary) 💷 Pay: £12.21 per hour We are currently recruiting Exam Stewards to support a busy exam period in Edinburgh. This is a fantastic opportunity for someone with strong customer service skills and a professional approach to join a supportive team on a short-term basis. Key Responsibilities: First Point of Contact: Welcome candidates as they arrive and provide clear instructions Logistical Support: Assist with setting up exam venues and managing the registration process Maintaining Order: Ensure a smooth candidate flow, prevent overlap between sessions, and support a calm, structured environment Customer Service: Respond to candidate queries and provide support throughout the day General Duties: Ad hoc tasks as required Key Skills Required: Warm and Welcoming Manner: Friendly and approachable to help candidates feel at ease Professionalism: Presentable and reliable, maintaining high standards at all times Organisation & Time Management: Able to multitask and stay on top of responsibilities Strong Communication: Clear and confident in dealing with candidates, staff, and visitors Adaptability: Quick thinking and able to respond effectively to unexpected situations This role is ideal for someone who enjoys working with people, takes pride in delivering excellent service, and thrives in a fast-paced environment. Apply now
Exam Steward employer: Pertemps Scotland
Contact Detail:
Pertemps Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Exam Steward
✨Tip Number 1
Familiarise yourself with the exam process and common candidate queries. This will help you respond confidently and effectively during your interactions, making a great impression on both candidates and your team.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. This will demonstrate your ability to maintain professionalism and calm under pressure.
✨Tip Number 3
Be ready to discuss your organisational skills and how you manage time effectively. Since the role requires multitasking, sharing specific strategies you've used in previous roles can set you apart.
✨Tip Number 4
Highlight your adaptability by preparing to discuss instances where you've had to think on your feet. This is crucial for the Exam Steward role, as unexpected situations may arise during exam periods.
We think you need these skills to ace Exam Steward
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and any previous roles that required strong communication skills. Emphasise your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your warm and welcoming manner. Mention specific examples of how you've successfully managed similar responsibilities in the past, such as handling queries or maintaining order during events.
Highlight Key Skills: In your application, clearly outline your organisational skills and adaptability. Provide examples of situations where you had to multitask or respond quickly to unexpected challenges.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Pertemps Scotland
✨Show Your Customer Service Skills
Since the role of an Exam Steward heavily relies on customer service, be prepared to share examples of how you've successfully assisted customers in the past. Highlight your ability to remain calm and friendly under pressure.
✨Demonstrate Professionalism
Dress appropriately for the interview to reflect the professional image expected in this role. Being presentable and reliable will show that you take the position seriously and understand the importance of maintaining high standards.
✨Prepare for Scenario Questions
Expect questions that assess your adaptability and problem-solving skills. Think of scenarios where you had to think on your feet or manage unexpected situations, and be ready to discuss how you handled them effectively.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the team. Inquire about the typical challenges faced during exam periods or how the team supports each other, which demonstrates your eagerness to contribute positively.
