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For Companies At a Glance
- Tasks: Provide top-notch customer support and meet key performance indicators.
- Company: Leading recruitment agency with a supportive team culture.
- Benefits: £25k salary plus £500 monthly bonus and hybrid working options.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Strong customer service experience and excellent communication skills.
- Other info: Flexible work schedule after three months for better work-life balance.
The predicted salary is between 25000 - 25000 £ per year.
A leading recruitment agency is seeking Customer Solutions Agents to join their team in Kilmarnock, Scotland. This role offers the chance to thrive in a supportive and collaborative environment. The position provides a salary of £25,000 plus a bonus potential of £500 monthly.
Ideal candidates should have:
- Strong customer service experience
- Excellent communication skills
- The ability to meet KPIs
Hybrid working is available after three months, allowing flexibility in your work schedule.
Hybrid Customer Solutions Agent - £25k + £500 Monthly Bonus in Dreghorn employer: Pertemps Scotland
Contact Detail:
Pertemps Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Solutions Agent - £25k + £500 Monthly Bonus in Dreghorn
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give us insider info on the company culture and help you stand out in interviews.
✨Tip Number 2
Prepare for those tricky interview questions! Think about how your customer service experience aligns with the role. We suggest practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise. Remember, we want to see how you handle questions and engage with us, so don’t be afraid to ask your own questions too!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in the interviewer's mind. Plus, it shows that you’re genuinely interested in the position. We love seeing that enthusiasm!
We think you need these skills to ace Hybrid Customer Solutions Agent - £25k + £500 Monthly Bonus in Dreghorn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you can meet those KPIs, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Solutions Agent role. We love seeing genuine enthusiasm, so let your personality come through.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, and it helps us get a quick understanding of your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Pertemps Scotland
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service experience. Think of specific examples where you've gone above and beyond for a customer or resolved a tricky situation. This will show them you’ve got the skills they’re looking for.
✨Communicate Clearly and Confidently
Practice your communication skills before the interview. You want to come across as clear and confident, so try rehearsing answers to common questions. Remember, they’re looking for someone who can communicate effectively with customers.
✨Understand the Role and Company
Do a bit of research on the recruitment agency and the role of a Customer Solutions Agent. Knowing their values and what they expect from you will help you tailor your answers and show that you’re genuinely interested in the position.
✨Prepare for KPI Questions
Since meeting KPIs is crucial for this role, be ready to discuss how you’ve met or exceeded targets in previous jobs. Have some numbers or achievements handy to back up your claims, as this will demonstrate your ability to deliver results.
