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- Tasks: Engage with customers, provide product advice, and drive sales through effective communication.
- Company: Dynamic company in East Ayrshire focused on customer satisfaction and team success.
- Benefits: Competitive salary, monthly bonuses, comprehensive training, and career progression opportunities.
- Why this job: Join a supportive team and develop your sales skills while making a real impact.
- Qualifications: Sales or customer service experience preferred, but a positive attitude is key.
- Other info: Fast-paced environment with a focus on personal and professional growth.
The predicted salary is between 20000 - 30000 £ per year.
Position: Customer Service Advisor Location: East Ayrshire Salary: £25,000 + monthy bonus Pertemps are recruiting Customer Sales Advisor to join our Ayrshire based client. The role will involve handling multi-channel customer communication, providing product advice and selling a solution on every call. We are keen to speak to candidates with the drive to succeed in a targeted sales environment. Responsibilities: Handle inbound and outbound sales calls with professionalism and enthusiasm. Identify customer needs and present suitable products and services to drive sales. Upsell additional products and services to enhance customer satisfaction and increase revenue. Build and maintain strong relationships with customers to foster loyalty and repeat business. Achieve and exceed individual and team sales targets. Keep accurate records of customer interactions and sales activities in our CRM system. Collaborate with the sales team to share best practices and contribute to team goals. About You: Sales experience desired but not essential Customer Service/Retail experience Excellent communication and interpersonal skills. Strong persuasive skills with the ability to upsell effectively. Goal-oriented with a drive to meet targets Proficient in using CRM software and Microsoft Office Suite. A positive attitude and the ability to thrive in a fast-paced environment. Benefits: Competitive salary and commission structure. Comprehensive training and ongoing professional development. A supportive and friendly work environment. Opportunities for career progression within the company
Customer Service Advisor employer: Pertemps Scotland
Contact Detail:
Pertemps Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your pitch! Before any interview or call, rehearse how you’d handle customer scenarios. Think about how you’d upsell products and keep customers happy. The more confident you are, the better you'll perform!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love candidates who are excited about helping others and can convey that energy in their words.
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not directly in sales. We want to see how your skills can translate into the role of a Customer Service Advisor, so connect the dots for us!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us see your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pertemps Scotland
✨Know Your Products
Before the interview, take some time to research the products and services offered by the company. Being able to discuss these confidently will show your enthusiasm and preparedness, which is key in a customer service role.
✨Practice Your Sales Pitch
Since the role involves upselling, practice how you would present additional products or services to a customer. Think of scenarios where you can demonstrate your persuasive skills and how you would handle objections.
✨Showcase Your Communication Skills
During the interview, focus on demonstrating your excellent communication and interpersonal skills. Use clear and concise language, and don’t hesitate to share examples from past experiences where you successfully resolved customer issues.
✨Be Goal-Oriented
Prepare to discuss your previous sales targets and how you achieved them. Highlight your drive to meet and exceed goals, as this aligns perfectly with what the company is looking for in a Customer Service Advisor.
