Credit Controller

Credit Controller

Glasgow Full-Time 24000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage B2B debts, maintain customer relationships, and support cash flow objectives.
  • Company: Join a thriving business in Glasgow with a supportive and collaborative culture.
  • Benefits: Enjoy a competitive salary, flexible hybrid working, and a modern work environment.
  • Why this job: Make a real impact in a key business function while growing your career.
  • Qualifications: Experience in Credit Control, strong communication skills, and proficiency in Excel required.
  • Other info: Opportunity to contribute to process improvements and engage in ad hoc projects.

The predicted salary is between 24000 - 30000 £ per year.

Are you an experienced Credit Controller looking for your next challenge in a dynamic and supportive environment? We’re seeking a driven and detail-oriented professional to join our team in Glasgow. With hybrid working, a collaborative team culture, and opportunities for growth, this is an exciting opportunity to make a real impact within a thriving business.

  • Competitive salary up to £30,000
  • Flexible hybrid working model
  • Friendly, inclusive, and professional team culture
  • Opportunity to make a tangible impact in a key business function
  • Great location and modern working environment

As the Credit Controller, you will take ownership of the sales ledger, ensuring the timely collection of B2B payments and maintaining strong customer relationships. Your work will directly support the company’s cash flow objectives and credit risk strategy, helping us to maintain a healthy financial position.

Key Responsibilities:

  • Proactively manage and collect outstanding B2B debts via phone, email, and written communication.
  • Maintain accurate, up-to-date records of all customer communications and account activity using the system.
  • Monitor customer accounts and allocate incoming payments efficiently.
  • Prepare and issue monthly statements and weekly aged debt reports.
  • Reconcile customer accounts to ensure accuracy in invoicing and payment application.
  • Resolve payment queries and disputes promptly, collaborating with internal departments and customers.
  • Build and nurture strong relationships with customers, delivering outstanding service.
  • Escalate high-risk or persistently late-paying accounts appropriately.
  • Evaluate creditworthiness of new customers and recommend suitable credit limits.
  • Contribute to credit control process improvements and support AR activities and ad hoc projects as required.

What We’re Looking For:

  • Previous experience in a Credit Control or Accounts Receivable role
  • Strong communication and negotiation skills, both written and verbal
  • Excellent organisational and time management abilities
  • High attention to detail with good numerical skills
  • Proficiency in Microsoft Excel and accounting systems
  • Experience with credit checking tools such as D&B or Experian
  • A self-motivated, analytical thinker with a customer-focused mindset
  • Experience within the utilities sector or a shared service/key accounts environment is advantageous

I look forward to receiving your application.

Credit Controller employer: Pertemps Scotland

Join our dynamic team in Glasgow as a Credit Controller, where you'll thrive in a supportive and collaborative environment. We offer a competitive salary, flexible hybrid working options, and a friendly culture that values your contributions, providing ample opportunities for professional growth and the chance to make a significant impact on our financial success.
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Contact Detail:

Pertemps Scotland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Controller

✨Tip Number 1

Familiarise yourself with the utilities sector, as having industry-specific knowledge can set you apart. Research common challenges faced in credit control within this field and be prepared to discuss how you can address them.

✨Tip Number 2

Brush up on your negotiation skills. As a Credit Controller, you'll need to effectively communicate with customers about outstanding debts. Practising scenarios where you negotiate payment terms can help you feel more confident during interviews.

✨Tip Number 3

Showcase your proficiency in Microsoft Excel and accounting systems by preparing examples of how you've used these tools in previous roles. Being able to demonstrate your technical skills can give you an edge over other candidates.

✨Tip Number 4

Network with professionals in the credit control field, especially those who work in similar environments. Engaging with others can provide insights into the role and may even lead to referrals or recommendations for your application.

We think you need these skills to ace Credit Controller

Credit Control Experience
B2B Debt Collection
Strong Communication Skills
Negotiation Skills
Organisational Skills
Time Management
Attention to Detail
Numerical Skills
Proficiency in Microsoft Excel
Experience with Accounting Systems
Familiarity with Credit Checking Tools (e.g., D&B, Experian)
Analytical Thinking
Customer-Focused Mindset
Problem-Solving Skills
Relationship Building

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in Credit Control or Accounts Receivable. Emphasise your communication and negotiation skills, as well as your proficiency in Microsoft Excel and accounting systems.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how you've successfully managed B2B debts and built strong customer relationships in previous positions.

Highlight Relevant Skills: In your application, focus on your organisational abilities, attention to detail, and analytical thinking. These are key traits for a Credit Controller and should be evident in your written application.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.

How to prepare for a job interview at Pertemps Scotland

✨Showcase Your Experience

Be prepared to discuss your previous roles in Credit Control or Accounts Receivable. Highlight specific examples of how you've successfully managed B2B debts and maintained customer relationships, as this will demonstrate your capability for the role.

✨Demonstrate Communication Skills

Since strong communication is key in this position, practice articulating your thoughts clearly. Prepare to discuss how you've resolved payment queries and disputes in the past, showcasing your negotiation skills and ability to collaborate with others.

✨Highlight Attention to Detail

Given the importance of accuracy in managing accounts, be ready to provide examples that illustrate your attention to detail. Discuss how you maintain accurate records and reconcile accounts, as this will show your potential employer that you take pride in your work.

✨Familiarise Yourself with Tools

Brush up on your knowledge of Microsoft Excel and any accounting systems you've used. If you have experience with credit checking tools like D&B or Experian, mention this during the interview, as it will set you apart from other candidates.

Credit Controller
Pertemps Scotland
Location: Glasgow

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