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- Tasks: Support Housing Officers in managing tenancy issues and engaging with tenants.
- Company: Join a public sector client dedicated to improving local housing services.
- Benefits: Competitive pay, supportive team environment, and real development opportunities.
- Why this job: Make a meaningful impact on communities while gaining hands-on experience.
- Qualifications: Strong admin skills, excellent communication, and a team player attitude.
- Other info: Temporary role with potential for extension and access to pool cars.
The predicted salary is between 11 - 17 £ per hour.
Pertemps are delighted to be working with our public sector client to recruit a Housing Assistant on a temporary basis.
Role: Housing Assistant
Location: Edinburgh East
Hours: Monday to Friday (36 hours per week)
Pay Rate: £14.02 per hour
Duration: Temporary 3 months (with possible extension)
Start Date: Immediate
This post requires a Basic Disclosure check which will cost £25. A driving licence is required for this role.
Why This Role is a Great Opportunity
- Work at the heart of local housing services, supporting communities across Edinburgh.
- Gain hands-on experience within social housing, with real development potential.
- Play an active role in improving estates, reducing arrears and supporting tenants.
- Work alongside dedicated Housing Officers in a supportive, collaborative environment.
- Access to pool cars available — driving licence desirable but not essential.
What You’ll Be Doing
- Supporting Housing Officers in managing rent arrears, tenancy issues, and estate tasks.
- Assisting with void property management, inspections, and letting processes.
- Engaging with tenants, offering advice, guidance, and support where needed.
- Handling enquiries via phone, email and in person with professionalism and empathy.
- Updating case notes, records and internal systems accurately and promptly.
- Helping maintain safe, well-kept estates and ensuring housing standards are met.
- Working confidently to meet deadlines and deliver efficient service support.
What We’re Looking For
- Strong administrative background, ideally within a busy, public-facing environment.
- Excellent communication skills — written, verbal, and face-to-face.
- Ability to work well as part of a team and build positive working relationships.
- Highly organised, punctual and reliable with excellent attention to detail.
- Confident using Microsoft Office and digital record-keeping systems.
- A calm, supportive approach when dealing with sensitive or challenging situations.
- Desirable: Experience in housing, estates work, or local authority services.
- Driving licence required - full access to pool cars is provided.
What’s In It For You?
- Real development opportunity in a key public sector service.
- Supportive team environment with training and guidance available.
- Meaningful work that directly impacts tenants and local communities.
- Temporary contract with extension opportunities for the right candidate.
Ready to Apply? If you're motivated, community-focused, and eager to develop a career in housing, we would love to hear from you. Apply via this advert today.
Admin Housing Assistant employer: Pertemps Scotland
Contact Detail:
Pertemps Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Housing Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or local community groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for housing assistant roles. Practice your responses, focusing on your administrative skills and how you can support tenants effectively.
✨Tip Number 3
Showcase your communication skills! Whether it’s through a phone call or face-to-face chat, demonstrate your ability to engage with people empathetically and professionally.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for motivated individuals ready to make a difference in housing.
We think you need these skills to ace Admin Housing Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and any relevant skills that match the Housing Assistant role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting communities and how you can contribute to our team. Keep it friendly and professional, and let your personality come through.
Showcase Your Communication Skills: Since this role involves engaging with tenants and handling enquiries, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past experiences, we want to see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and ensures your application gets to us without any hiccups. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Pertemps Scotland
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Housing Assistant. Familiarise yourself with tasks like managing rent arrears and engaging with tenants. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you handled sensitive situations or provided support to others, as these will resonate well with the interviewers.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. Bring along a notepad to jot down important points and show that you can keep track of details. Mention any experience you have with digital record-keeping systems, as this will be a plus.
✨Demonstrate Team Spirit
This role involves working closely with Housing Officers and other team members. Be ready to discuss how you’ve collaborated in past roles and how you can contribute positively to a team environment. A supportive attitude goes a long way!
