Customer Service Admin

Job Title: Customer Service Administrator Location: Ryton upon Dunsmore, Warwickshire Contract Type: Full-time, Temp -Perm Salary: £12.50Phr  As a Customer Service Administrator, you will be the first point of contact for our customers, providing exceptional service and support. You will handle a variety of administrative tasks to ensure smooth daily operations, including managing inquiries, processing orders, and assisting with any customer-related queries. Key Responsibilities: Responding to customer inquiries via phone, email, and online platforms Managing customer orders, ensuring accurate and timely processin Resolving customer complaints or issues in a professional manner Maintaining accurate customer records and updating databases Coordinating with other departments to ensure customer needs are met Handling administrative tasks such as filing, document preparation, and reporting Ensuring a high level of customer satisfaction through excellent communication and support Running customer reports, validating and correcting anomalies prior to sharing data Investigating and resolving invoice discrepancies Updating customer contracts on the Sales Order system and ensuring customer & suppliers information is kept up to date Skills & expierence required: 1 + Years expierence in Customer Service / Admin or logictics enviorment Understanding of Supply Chain Understanding of Micrsoft Word & other packages  Good English and Math Skills If you're passionate about delivering top-tier customer service and want to be part of a growing team, we’d love to hear from you! Please send your CV and a cover letter to (url removed) or give us a call on  (phone number removed)