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- Tasks: Welcome students, manage the computer center, and provide top-notch customer service.
- Company: Join a dynamic Learning Technologies team in Solihull, focused on education and support.
- Benefits: Flexible working hours and a supportive environment for personal growth.
- Why this job: Make a difference in students' lives while developing your skills in a friendly atmosphere.
- Qualifications: Strong customer service skills and basic IT knowledge, especially with Microsoft Office.
- Other info: Ideal for those passionate about education and helping others succeed.
We are seeking a motivated and customer-focused administrator to join our Learning Technologies team on a temporary basis. The position is based in Solihull, B91. My client wants someone to start ASAP ideally Monday 24th February 2025 The role is full-time (37 hours per week). Key Responsibilities: Meet and greet students, directing them to specific areas. Monitor the computer centre, ensuring students follow centre guidelines. Answer enquiries and provide excellent customer service. Troubleshoot Microsoft Office issues. Book groups into a shared calendar.Essential Skills and Attributes: Excellent customer service and people skills. Good general IT skills, with experience using Microsoft Office apps. Friendly, motivated, and positive individual. Ability to work effectively with staff and students, primarily aged 16-19.Ideal Skills and Experience: Previous experience in a learning or educational environment. Background in a customer-oriented role.Working Pattern: There is flexibility with start and end times, but the suggested working hours are: Monday:09:00 – 17:00 (7.5 hrs) Tuesday:09:00 – 17:00 (7.5 hrs) Wednesday:08:30 – 16:30 (7.5 hrs) Thursday:08:30 – 16:30 (7.5 hrs) Friday:09:00 – 16:30 (7.0 hrs) Total Hours:37 per week, with a 30-minute lunch break each day.If you are a motivated individual with a passion for supporting learners and possess strong customer service and IT skills, we would love to hear from you! To apply, please send your CV and a cover letter detailing your relevant experience and availability. We look forward to receiving your application
TEMP Administrator - Education employer: Pertemps Redditch Commercial
Contact Detail:
Pertemps Redditch Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TEMP Administrator - Education
✨Tip Number 1
Make sure to highlight your customer service experience during the interview. Since this role requires excellent people skills, be prepared to share specific examples of how you've successfully assisted customers in the past.
✨Tip Number 2
Familiarize yourself with common Microsoft Office issues and solutions. Being able to troubleshoot these problems on the spot will demonstrate your IT skills and show that you're ready to support students effectively.
✨Tip Number 3
Since the role involves meeting and greeting students, practice your welcoming approach. A friendly demeanor can make a big difference in creating a positive first impression for students entering the computer centre.
✨Tip Number 4
Be prepared to discuss your availability and flexibility regarding working hours. The employer is looking for someone who can adapt to the suggested schedule, so showing your willingness to accommodate their needs will work in your favor.
We think you need these skills to ace TEMP Administrator - Education
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and IT skills, especially with Microsoft Office. Use specific examples that demonstrate your ability to work in a learning or educational environment.
Craft a Compelling Cover Letter: In your cover letter, express your motivation for the role and how your skills align with the responsibilities listed. Mention your availability and any relevant experiences that showcase your friendly and positive attitude.
Highlight Relevant Experience: If you have previous experience in a similar role, be sure to detail it. Discuss how you met and greeted students, provided excellent customer service, or managed bookings in a shared calendar.
Proofread Your Application: Before submitting, carefully proofread both your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Pertemps Redditch Commercial
✨Show Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've successfully assisted customers in the past. Highlight your ability to handle inquiries and resolve issues effectively.
✨Demonstrate IT Proficiency
Make sure to discuss your experience with Microsoft Office applications. You might be asked to troubleshoot common issues, so brush up on your skills and be ready to explain how you would assist students with their IT problems.
✨Be Personable and Friendly
The ideal candidate is described as friendly and motivated. During the interview, maintain a positive demeanor and engage with the interviewer. Show that you can connect well with both staff and students, especially those aged 16-19.
✨Understand the Educational Environment
If you have previous experience in a learning or educational setting, be sure to mention it. Discuss how this background has prepared you for the responsibilities of the role, such as meeting and greeting students and monitoring the computer center.
