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- Tasks: Process customer orders, manage deliveries, and provide top-notch customer service.
- Company: Join a growing team in a supportive environment with exciting opportunities.
- Benefits: Temporary role with potential for permanent position and career growth.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong admin skills, attention to detail, and a customer-focused mindset.
- Other info: Must have own transport and be ready for relocation to Bromsgrove.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting for an Operations Administrator to join a busy and growing team based in Redditch, with an upcoming planned move to Bromsgrove. Due to the upcoming relocation, candidates must have their own transport and be willing to travel. This is an initial temporary role, with the opportunity to become permanent for the right candidate.
Key Responsibilities:
- Processing customer orders accurately and efficiently
- Booking deliveries and managing pallet movements
- Providing excellent customer service via phone and email
- Supporting the logistics function, including handling returns
- Updating and maintaining records across multiple internal systems
- General administrative support to the operations team
About You:
- Strong administrative skills with good attention to detail
- Comfortable working across multiple systems and platforms
- Confident communicator with a customer-focused approach
- Well organised and able to manage a varied workload
- Previous experience in operations, logistics, or administration is desirable
What's on Offer:
- Temp role with clear potential for a permanent position
- A supportive team environment
- Opportunity to grow within a well-established business
If you're an organised administrator who enjoys a fast-paced environment and is happy to travel as the business relocates, we'd love to hear from you.
Customer Service Administrator in Redditch employer: Pertemps Redditch Commercial
Contact Detail:
Pertemps Redditch Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Redditch
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out from the crowd.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that suit your skills. Plus, it gives us a chance to see your application first-hand and connect with you directly.
We think you need these skills to ace Customer Service Administrator in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong administrative skills and any relevant experience in operations or logistics. We want to see how you can bring your unique flair to our busy team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're the perfect fit for the Customer Service Administrator role and how your customer-focused approach aligns with our values at StudySmarter.
Show Off Your Communication Skills: Since this role involves providing excellent customer service, make sure your application reflects your confident communication style. Whether it's through your writing or examples of past experiences, let us see your customer service prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pertemps Redditch Commercial
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Administrator. Familiarise yourself with processing orders, managing deliveries, and providing top-notch customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since the job requires strong administrative skills, be ready to discuss how you manage your workload and stay organised. Prepare examples from your past experiences where you successfully handled multiple tasks or systems. This will demonstrate your ability to thrive in a busy environment.
✨Communicate Clearly and Confidently
As a Customer Service Administrator, communication is key. Practice articulating your thoughts clearly and confidently. During the interview, remember to listen carefully to questions and respond thoughtfully. This will showcase your customer-focused approach and ability to engage effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the team, the upcoming relocation, and growth opportunities within the company. This not only shows your enthusiasm but also helps you gauge if the role and company are the right fit for you.
