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For Companies At a Glance
- Tasks: Contact debtors and implement strategies to recover debts while providing excellent customer service.
- Company: Successful collections company in Redditch with a focus on training and growth.
- Benefits: £1000 salary increase after the first year, plus ongoing support and training.
- Why this job: Join a dynamic team and develop your negotiation skills while making a real impact.
- Qualifications: Previous experience in customer service or collections and confidence on the phone.
- Other info: Long-term career growth with professional development opportunities.
The predicted salary is between 28800 - 42000 £ per year.
A successful collections company in Redditch is seeking a Collections Specialist. This full-time role involves contacting debtors and implementing strategies to recover debts, with strong customer service and negotiation skills essential.
The company offers excellent support and training, along with a £1000 salary increase after the first year. Ideal candidates will have previous experience in customer service or collections and be confident on the phone.
This position supports long-term career growth with professional development opportunities.
B2B Collections Specialist | Training & Growth in Redditch employer: Pertemps Redditch Commercial
Contact Detail:
Pertemps Redditch Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Collections Specialist | Training & Growth in Redditch
✨Tip Number 1
Get to know the company inside out before your interview. Research their values, mission, and any recent news. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves contacting debtors, we should rehearse how to handle different scenarios. Role-playing with a friend can help us feel more confident and prepared for those tricky conversations.
✨Tip Number 3
Showcase our customer service experience during interviews. We can share specific examples of how we've successfully resolved issues or negotiated solutions in the past. This will highlight our skills and make us stand out as candidates.
✨Tip Number 4
Don't forget to follow up after the interview! A quick thank-you email can go a long way in keeping us top of mind. Plus, it shows our enthusiasm for the role and appreciation for the opportunity.
We think you need these skills to ace B2B Collections Specialist | Training & Growth in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and negotiation skills. We want to see how your previous experience aligns with the role of a Collections Specialist, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about collections and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves contacting debtors, it’s crucial to demonstrate your strong communication skills in your application. Whether it’s through your writing style or examples from your past, let us know you’re confident on the phone!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pertemps Redditch Commercial
✨Know Your Numbers
Before the interview, brush up on key metrics related to debt recovery and collections. Being able to discuss your previous successes in recovering debts or improving collection rates will show that you understand the role and can contribute effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled difficult customer interactions in the past. Highlighting your negotiation skills and ability to maintain a positive relationship with clients will demonstrate that you can balance assertiveness with excellent customer service.
✨Practice Your Phone Etiquette
Since this role involves a lot of phone communication, practice speaking clearly and confidently over the phone. You might even want to do mock calls with a friend to get comfortable with handling various scenarios that could arise during collections.
✨Ask About Training Opportunities
During the interview, don’t hesitate to ask about the training and growth opportunities available. This shows your eagerness to develop professionally and aligns with the company’s commitment to supporting long-term career growth.
