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- Tasks: Support customers with technical sales inquiries and maintain strong relationships.
- Company: Join a well-established engineering company in Redditch, known for its collaborative culture.
- Benefits: Enjoy ongoing training, career development, pension scheme, and holiday allowance.
- Why this job: Be part of a dynamic team that values customer service and technical expertise.
- Qualifications: Previous experience in technical sales or customer support is essential; engineering qualifications are a plus.
- Other info: Opportunity for growth in a supportive work environment.
The predicted salary is between 25000 - 30000 £ per year.
Location: Redditch, Worcestershire
Salary: £30,000-£35,000 per annum.
Job Type: Full-time, Permanent
Are you a technically minded professional with a passion for sales and customer service? Join our dynamic team in Redditch as an Internal Sales Engineer!
We are representing a well-established company based in Redditch, and we're looking for an enthusiastic and driven Internal Sales Engineer to help support and grow our customer base.
Key Responsibilities:
- Handle inbound sales enquiries and provide technical support to customers.
- Prepare and follow up on quotations, ensuring accuracy and timely responses.
- Liaise with engineering and production teams to ensure customer requirements are met.
- Maintain strong relationships with existing customers and proactively identify new sales opportunities.
- Keep CRM systems up to date with sales activity and customer information.
- Interpret customer product specifications to propose a definitive technical solution.
- Take ownership of customer queries including tender pricing guidance, providing information about stock and offering an alternative.
- Attend technical meetings and support with customer visits on request.
Skills and Experience:
- Previous experience in a technical sales, applications engineering, or customer support role within an engineering or manufacturing environment.
- Strong communication skills and a proactive, customer-focused mindset.
- Ability to read and interpret technical drawings or specifications (advantageous).
- Proficient with MS Office and CRM systems. SAP would be an advantage.
- Mechanical/ Engineering qualification (ONC/HNC/HND or equivalent).
- Experience working within automotive, manufacturing or engineering is required.
In return the Internal Sales Engineer can expect to receive a supportive and collaborative work environment, ongoing training and career development opportunities, pension scheme, holiday allowance, and other benefits.
If you think you have the skills and experience my client is looking for then please email your CV to.
Internal Sales Engineer employer: Pertemps Redditch Commercial
Contact Detail:
Pertemps Redditch Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Engineer
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding their offerings will not only help you in technical discussions but also demonstrate your genuine interest in the role during interviews.
✨Tip Number 2
Brush up on your technical knowledge related to engineering and manufacturing. Being able to discuss technical specifications and solutions confidently can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the industry, especially those who work in sales engineering roles. They can provide insights into the job and may even refer you to opportunities within their companies.
✨Tip Number 4
Prepare for potential technical questions during the interview. Be ready to explain how you've handled customer queries or provided technical support in previous roles, showcasing your problem-solving skills.
We think you need these skills to ace Internal Sales Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical sales or customer support roles. Emphasise any engineering qualifications and your ability to interpret technical drawings, as these are key for the Internal Sales Engineer position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention specific examples of how you've successfully handled customer queries or provided technical support in previous roles.
Highlight Relevant Skills: In your application, clearly outline your communication skills and customer-focused mindset. Mention your proficiency with MS Office and CRM systems, as well as any experience with SAP, to align with the job requirements.
Show Enthusiasm for the Role: Convey your enthusiasm for the Internal Sales Engineer role in both your CV and cover letter. Explain why you are excited about the opportunity to work with the company and how you can contribute to their growth and customer satisfaction.
How to prepare for a job interview at Pertemps Redditch Commercial
✨Showcase Your Technical Knowledge
As an Internal Sales Engineer, you'll need to demonstrate your understanding of technical concepts. Brush up on relevant engineering principles and be prepared to discuss how you've applied them in previous roles.
✨Prepare for Customer Scenarios
Think about common customer queries you might encounter in this role. Prepare examples of how you've successfully handled similar situations in the past, focusing on your problem-solving skills and customer service approach.
✨Familiarise Yourself with CRM Systems
Since maintaining CRM systems is part of the job, make sure you're comfortable discussing your experience with these tools. If you have experience with SAP, highlight it, as it could give you an edge.
✨Ask Insightful Questions
Interviews are a two-way street. Prepare thoughtful questions about the company's products, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
