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- Tasks: Manage client payments, resolve queries, and assist with account reconciliations.
- Company: Join a dynamic finance team in Bromsgrove focused on accuracy and efficiency.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and a collaborative work environment.
- Why this job: Be the key contact for clients, enhancing your communication skills while making a real impact.
- Qualifications: Experience in credit control, excellent communication, and strong problem-solving abilities required.
- Other info: Opportunity for process improvement and professional growth within the finance sector.
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Location: Bromsgrove
Working Hours: 9am to 5pm, Monday to Friday
Salary: £27,000 - £30,000
About the Role: My client is seeking an experienced and proactive Credit Controller to join their finance team in Bromsgrove. In this role, you will be responsible for managing and collecting outstanding payments, handling client queries, and assisting with account reconciliations. You will be the main point of contact for payment-related issues, ensuring that accounts are maintained accurately and promptly.
Key Responsibilities:
- Oversee the collection of outstanding payments from clients, ensuring timely and effective follow-up.
- Address incoming calls related to payment queries, account balances, and general enquiries, providing a professional and efficient service.
- Process payments and provide clients with accurate and up-to-date account information.
- Resolve direct debit issues, including payment failures and disputes, ensuring quick and efficient resolution.
- Work alongside internal teams to assist in account reconciliations and ensure accurate financial settlements.
- Investigate and resolve any discrepancies or issues with accounts, maintaining a high level of accuracy.
- Generate reports on aged debt and debtor status to monitor the financial health of accounts.
- Ensure consistent and timely follow-ups on outstanding balances, fostering strong relationships with clients.
- Contribute to process improvement initiatives to enhance the efficiency of the credit control function.
Key Requirements:
- Proven experience in credit control or a similar financial role.
- Excellent communication skills, especially over the phone, with the ability to handle queries and issues professionally.
- A collaborative mindset, with the ability to work effectively with internal teams to ensure financial accuracy and timely settlements.
- Strong problem-solving and negotiation skills to resolve payment disputes and discrepancies.
- High attention to detail with the ability to meet deadlines and work under pressure.
- Proficiency in financial software and Microsoft Excel.
If you're a dedicated credit control professional with strong communication and problem-solving skills, please click ‘APPLY’ with your up to date CV or email your CV to (url removed).
Credit Controller employer: Pertemps Redditch Commercial
Contact Detail:
Pertemps Redditch Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the company’s financial processes and tools. Understanding their specific systems can give you an edge during interviews, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Since you'll be handling client queries, practice clear and concise responses to common payment-related issues to demonstrate your professionalism.
✨Tip Number 3
Prepare examples of how you've successfully resolved payment disputes in the past. Being able to share specific instances will highlight your problem-solving abilities and negotiation skills during the interview.
✨Tip Number 4
Network with professionals in the finance sector, particularly those in credit control. Engaging with others in the field can provide insights into best practices and may even lead to referrals for the position.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in credit control or similar financial roles. Emphasise your communication skills and problem-solving abilities, as these are key for the position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your previous experiences have prepared you for managing outstanding payments and resolving client queries.
Showcase Relevant Skills: In your application, clearly demonstrate your proficiency in financial software and Microsoft Excel. Mention any specific tools or systems you have used in past roles that relate to credit control.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Credit Controller.
How to prepare for a job interview at Pertemps Redditch Commercial
✨Showcase Your Experience
Be prepared to discuss your previous roles in credit control or similar financial positions. Highlight specific examples of how you've successfully managed outstanding payments and resolved client queries.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might be asked to handle a mock client query during the interview, so be ready to showcase your professionalism over the phone.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of past experiences where you resolved payment disputes or discrepancies, and be ready to explain your thought process and the outcomes.
✨Familiarise Yourself with Financial Software
Brush up on your knowledge of financial software and Microsoft Excel, as proficiency in these tools is essential. Be ready to discuss how you've used them in your previous roles to enhance efficiency in credit control.
