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For Companies At a Glance
- Tasks: Lead and support teams, oversee operations, and improve processes in a retail environment.
- Company: Join a well-established retail client expanding their business in Plymouth.
- Benefits: Enjoy competitive salary, pension scheme, employee discounts, and cycle to work options.
- Why this job: Make a real impact in a growing company while developing your leadership skills.
- Qualifications: Experience in retail operations, strong organisational skills, and advanced Excel knowledge required.
- Other info: Full-time role with opportunities for travel to distribution centres.
The predicted salary is between 28800 - 43200 £ per year.
Central Operations Manager (Supply Chain) – Plymouth, Devon | Full-time, Permanent | Mon-Fri, 8:45am-5:30pm
Pertemps are recruiting on behalf of a well-established retail client who are expanding their business. As part of this growth, they\’re looking for a Central Operations Manager (Supply Chain) to join their Head Office team in Plymouth.
This is a key role where you\’ll bring together Head Office, Retail, and Distribution Centre teams to make sure everything runs smoothly. It\’s a great opportunity for someone who enjoys solving problems, leading teams, and finding ways to make processes more efficient.
Responsibilities
- Lead and support a team, setting clear direction and helping them develop.
- Oversee the day-to-day running of central operations.
- Take ownership of projects, process reviews and improvement initiatives.
- Develop and maintain standard operating procedures (SOPs), applying Lean Six Sigma principles where possible.
- Use CRM systems to manage and resolve queries, making sure things don\\\’t get missed.
- Work closely with stakeholders across Head Office, Retail, and DCs to keep priorities aligned.
- Investigate issues, resolve them, and put steps in place to prevent them happening again.
- Use advanced Excel skills (SQL knowledge is a bonus) to support decisions with data.
About You
- Experience in retail or warehouse operations – you understand how things work on the ground.
- Strong organisational skills and the ability to manage multiple priorities.
- Comfortable dealing with stakeholders at all levels.
- Familiar with CRM or ticketing systems.
- Good knowledge of Lean Six Sigma principles.
- Advanced Excel skills (SUMIFS, pivots, XLOOKUP, Power Query).
- Proactive, detail-focused, and commercially aware.
- Full UK driving licence and willing to travel to DCs when needed.
- Must have the right to work in the UK.
What\\\’s on Offer
- Competitive salary
- Pension scheme
- Long service awards
- Employee discount
- Cycle to work scheme
This is a fantastic opportunity to make a real impact within a growing retail business.
If you are interested or want to know more information, please contact Chelsea Goodman in the Pertemps Plymouth office
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Central Operations Manager employer: Pertemps Plymouth
Contact Detail:
Pertemps Plymouth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Central Operations Manager
✨Tip Number 1
Familiarise yourself with Lean Six Sigma principles, as they are crucial for this role. Consider taking a short online course or reading up on case studies to demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your advanced Excel skills, especially functions like SUMIFS and XLOOKUP. You might want to prepare some examples of how you've used these skills in past roles to showcase your expertise.
✨Tip Number 3
Network with professionals in the retail and supply chain sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 4
Prepare to discuss your experience in managing teams and resolving operational issues. Think of specific examples where you led a project or improved a process, as these will be key talking points in your interview.
We think you need these skills to ace Central Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or warehouse operations. Emphasise your organisational skills and any leadership roles you've held, as these are key for the Central Operations Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully led teams or improved processes in previous positions, particularly using Lean Six Sigma principles.
Highlight Technical Skills: Since advanced Excel skills are crucial for this role, ensure you detail your proficiency with functions like SUMIFS, pivots, and XLOOKUP. If you have SQL knowledge, mention that too, as it’s a bonus for the application.
Showcase Problem-Solving Abilities: Provide examples in your application of how you've investigated and resolved issues in past roles. This will demonstrate your proactive approach and ability to prevent problems from recurring, which is essential for the Central Operations Manager.
How to prepare for a job interview at Pertemps Plymouth
✨Showcase Your Leadership Skills
As a Central Operations Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully guided teams in the past. Highlight any specific achievements that demonstrate your ability to motivate and develop others.
✨Demonstrate Problem-Solving Abilities
This role requires a knack for solving problems efficiently. Prepare to share instances where you've identified issues and implemented effective solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Lean Six Sigma
Since knowledge of Lean Six Sigma principles is essential, brush up on these concepts before your interview. Be ready to discuss how you've applied these principles in previous roles to improve processes and efficiency.
✨Prepare for Stakeholder Engagement Questions
You'll need to work closely with various stakeholders. Think about your experiences dealing with different levels of management and how you ensured alignment across teams. Prepare examples that showcase your communication and negotiation skills.
