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- Tasks: As a Technical Operator, you'll ensure top-notch service and maintain accurate records daily.
- Company: Join a dynamic company in Kettering, dedicated to quality and customer satisfaction.
- Benefits: Enjoy perks like medical cover, casual dress, gym access, and generous employee discounts.
- Why this job: This role offers hands-on experience in a supportive environment with opportunities for growth.
- Qualifications: Prior technical experience and IT literacy are essential; teamwork and communication skills are a must.
- Other info: Flexible hours and overtime available; perfect for students seeking practical experience.
The predicted salary is between 23900 - 31600 £ per year.
Starting salary £27,936.00 per annum + overtime available
Monday to Friday 08.00-16.30
Kettering, Northamptonshire
Our client is seeking a Technical Operator who is responsible for delivering accurate results and who can service client needs to a high standard.
Some of the benefits include:
- Medical cover
- Additional leave (up to 3 days)
- Canteen
- Casual dress
- Company events
- Company pension up to 7%
- Cycle to work scheme
- Employee discount up to 35%
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site gym
- On-site parking
- Referral programme
- Stores and online discounts
The nature of the role means that each activity will have its own range of demands which you will be expected to meet. The main aspect in this position should always deliver customer service excellence in every transaction you are involved in. You will have strong attention to detail and quality.
Some of the job details include:
- Follow current work instructions for maintaining accurate record keeping.
- Deliver work to the highest standards
- Show flexibility and openness to new tasks and training.
- Consistently work to achieving individual KPI
- Raise new part number requests when required
- Notify leadership of inventory discrepancies or non-conformities immediately
- Accurately log all parts used to ensure inventory quantities are correct
- Collaborate effectively with others in the department to achieve business goals
- Conduct all communications with customers franchisees in an effective way, always using professional language
- Demonstrate a consistent focus on providing the high levels of customer satisfaction expected
- Actively seek ways to reduce waste or improve service
- Aide Manager in departmental process development
- Help in maintaining a culture of continuous improvement
We are looking for someone who:
- Has prior technical experience in assembly of mechanical equipment in an engineering business
- Can work safely and independently
- Can achieve daily targets
- Is IT literate and has experience with ERP systems and/or digital job cards
- Can collaborate with team to ensure daily tasks are performed and improve SOPs
- Can read & write fluently in English and conduct themselves professionally in customer communications.
Interested? Please click apply.
Contact Detail:
Pertemps Northampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Operator
✨Tip Number 1
Familiarise yourself with the specific technical skills mentioned in the job description, such as assembly of mechanical equipment and experience with ERP systems. Brush up on these skills through online courses or tutorials to demonstrate your commitment to the role.
✨Tip Number 2
Highlight your customer service experience during any informal conversations or networking opportunities. Since the role emphasises customer satisfaction, showcasing your ability to communicate effectively and professionally will set you apart.
✨Tip Number 3
Prepare to discuss examples of how you've contributed to continuous improvement in previous roles. Think of specific instances where you identified inefficiencies and implemented solutions, as this aligns well with the company's focus on reducing waste and improving service.
✨Tip Number 4
Network with current or former employees of the company if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and show that you're a good fit for their team.
We think you need these skills to ace Technical Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant technical experience, particularly in assembly of mechanical equipment. Use specific examples that demonstrate your attention to detail and ability to meet targets.
Craft a Strong Cover Letter: In your cover letter, emphasise your customer service skills and your commitment to delivering high standards. Mention any experience with ERP systems or digital job cards, as this is crucial for the role.
Showcase Your Teamwork Skills: Since collaboration is key in this position, include examples of how you've worked effectively within a team. Highlight any instances where you contributed to process improvements or achieved business goals together.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are essential for this role.
How to prepare for a job interview at Pertemps Northampton
✨Showcase Your Technical Experience
Be prepared to discuss your previous technical experience in detail, especially any work related to the assembly of mechanical equipment. Highlight specific projects or tasks where you demonstrated your skills and how they relate to the role of a Technical Operator.
✨Emphasise Attention to Detail
Since the role requires strong attention to detail, be ready to provide examples of how you've maintained accuracy in your previous positions. Discuss any systems or processes you used to ensure quality and precision in your work.
✨Demonstrate Customer Service Skills
Customer service excellence is key for this position. Prepare to share instances where you effectively communicated with clients or colleagues, resolved issues, or contributed to customer satisfaction. Use professional language and a positive attitude during the interview.
✨Discuss Flexibility and Continuous Improvement
The job requires flexibility and a willingness to learn new tasks. Be ready to talk about times when you adapted to changes in your work environment or took the initiative to improve processes. This will show your potential employer that you're committed to growth and efficiency.
