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- Tasks: Join our team as an Airflow Technician, providing top-notch maintenance and support across the UK and Ireland.
- Company: We're a leading service provider dedicated to high-quality customer care and technical excellence.
- Benefits: Enjoy perks like an annual bonus, generous leave, sick pay, pension, and life assurance.
- Why this job: This role offers hands-on experience, skill development, and the chance to build strong customer relationships.
- Qualifications: No specific engineering experience needed, just bring your problem-solving skills and a valid driver's license.
- Other info: Proactively participate in your training and help shape our department's future!
Service Technician Our client based in Northampton require a Service Technician to join their team to provide field based Planned Preventive Maintenance support of company products throughout the UK and Ireland. Delivering consistently high quality and accurate service which is driven by an understanding of customers' needs and expectations. Responsibilities: * Attend customer sites as scheduled by the Customer Service Team Leader to meet the commitments of the Department. * Conducting routine inspections and maintenance on various systems. * Diagnosing and repairing equipment malfunctions. * Follow predefined procedures and guidelines to ensure continued safe/efficient operation of company products. * Work with other team members on installation, commissioning and training projects. * Keeping detailed records of service visits and equipment maintenance. * Communicate clearly and accurately with office teams (Customer Service and Helpdesk) in order to effectively contribute to the attainment of the Departments objectives. * Develop relationships with customers to ensure the ongoing promotion of the Technical Service Department and product range. * Manage and maintain tools, parts and equipment provided by company in line with agreed procedures and standards. * Proactively participate in their own training and development process. Work in conjunction with the Line Management and Training Manager to identify and action training requirements. * Put forward ideas and assist in the development of standards and procedures to assist in the overall progression of the department and company. Requirements: * Strong problem-solving and troubleshooting skills. * Excellent communication and customer service skills. * A valid driver's license and reliable transportation. * Relevant certifications and qualifications are a plus. * Candidates for this role do not require any specific engineering experience, but they do need to be highly driven and be able to work methodically and precisely. Benefits: * Annual Bonus Scheme – Eligible after 1 year service. * Annual Leave – 20 days, increases to max of 30 on time served system. * Sick Pay Scheme – Once probation is passed. * Workplace Pension – Once probation is passed. * Life Assurance
Airflow Technician employer: Pertemps Northampton
Contact Detail:
Pertemps Northampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airflow Technician
✨Tip Number 1
Familiarize yourself with the specific equipment and systems that the company services. Understanding the technical aspects of these products will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in customer service or fieldwork. Being able to show that you can effectively communicate and build relationships with customers will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Think of specific examples where you've successfully diagnosed and repaired issues, as this is a key requirement for the Service Technician role.
✨Tip Number 4
Show your willingness to learn and develop. Since the role emphasizes ongoing training and development, expressing your enthusiasm for personal growth will resonate well with the hiring team.
We think you need these skills to ace Airflow Technician
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Airflow Technician position. Understand the responsibilities and requirements, and think about how your skills and experiences align with them.
Tailor Your CV: Customize your CV to highlight relevant experience in service and maintenance roles. Emphasize your problem-solving skills, communication abilities, and any certifications that may be beneficial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've successfully handled similar tasks in the past and how you can contribute to the company's objectives.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Pertemps Northampton
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've diagnosed and repaired equipment malfunctions in the past. Highlight your troubleshooting process and any successful outcomes.
✨Demonstrate Excellent Communication
Since communication with customers and office teams is crucial, practice articulating your thoughts clearly. Consider role-playing scenarios where you explain technical issues to non-technical clients.
✨Understand Customer Needs
Research the company’s products and services beforehand. Be ready to discuss how you would approach understanding and meeting customer expectations during service visits.
✨Emphasize Team Collaboration
Prepare to talk about your experience working in teams, especially in installation or training projects. Share examples of how you contributed to team success and maintained positive relationships with colleagues.
