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- Tasks: Manage plant movements and handle customer inquiries with precision.
- Company: Join a dynamic team in Irthlingborough and Northampton focused on plant hire solutions.
- Benefits: Earn £11.79 per hour, Monday to Friday, 8am-4pm schedule.
- Why this job: Great opportunity to develop admin skills while contributing to a thriving business.
- Qualifications: Previous admin experience is essential; strong communication skills are a plus.
- Other info: Opportunity for add-on sales and career growth within the company.
Our client in Irthlingborough and Northampton are looking for a Administrators (HireDesk) to join their team. £11.79 per hour 8am-4pm / Monday – Friday Main Responsibilities: Operate and maintain a spreadsheet recording all plant movements. Deal with all telephone enquiries from customers and colleagues, raising the contract on Smart Office quoting a valid order number and correct rate. Obtain detailed information from customers requesting plant, off-hiring plant or reporting breakdowns (site address, date and time required, nature of breakdown) and site contact details. Source and re-hire external equipment ensuring both best price and quality. Liaise with depots to ensure that plant is available. Prevent invoice queries arising by ensuring contracts are raised accurately. Use Smart Office to locate plant and check correct rates are being used. Reporting errors on rates to Major Account Managers. Produce weekly reports for customers showing all plant movements. Attending occasional meetings with Major Account Managers. Take opportunity to secure additional revenue through add on sales and converting off-hires into hires. Liaise with Major Account Managers and provide updates and performance reports as required. Weekly reports to Major Account Managers and customers. If you have admin experience, please apply today with an updated CV
Administrators (HireDesk) employer: Pertemps Northampton
Contact Detail:
Pertemps Northampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrators (HireDesk)
✨Tip Number 1
Familiarize yourself with Smart Office, as it's a key tool for this role. Understanding how to navigate and utilize its features will give you an edge during the interview.
✨Tip Number 2
Brush up on your spreadsheet skills, especially in recording and analyzing data. Being able to demonstrate your proficiency in managing plant movements will be crucial.
✨Tip Number 3
Prepare to discuss your experience with customer service and handling inquiries. Highlight specific examples where you've successfully resolved issues or improved processes.
✨Tip Number 4
Research the company and its operations in Irthlingborough and Northampton. Showing that you understand their business and challenges will impress the hiring managers.
We think you need these skills to ace Administrators (HireDesk)
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your administrative experience in your CV. Include specific examples of how you've managed spreadsheets, handled customer inquiries, and dealt with contracts or reports.
Tailor Your CV: Customize your CV to reflect the skills and responsibilities mentioned in the job description. Use keywords like 'plant movements', 'Smart Office', and 'invoice queries' to align your application with the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention your ability to liaise with colleagues and customers effectively, and provide examples of how you've contributed to team success in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Pertemps Northampton
✨Know Your Tools
Familiarize yourself with Smart Office and any other relevant software before the interview. Being able to discuss your experience with these tools will show that you're prepared and capable of handling the responsibilities of the role.
✨Demonstrate Communication Skills
Since the role involves dealing with telephone enquiries and liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles.
✨Highlight Your Attention to Detail
The job requires accurate contract raising and reporting. Be ready to share specific instances where your attention to detail made a difference in your previous work, especially in administrative tasks.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in this role, such as handling a breakdown report or sourcing equipment. Prepare to discuss how you would approach these situations, showcasing your problem-solving skills.
