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- Tasks: Support daily operations with clerical tasks and customer queries.
- Company: Join a dynamic team focused on efficiency and customer satisfaction.
- Benefits: Earn £12.85 p/h with full-time hours and a supportive work environment.
- Why this job: Perfect for detail-oriented individuals eager to learn and grow in a fast-paced setting.
- Qualifications: Experience in administration and data entry, with strong IT skills.
- Other info: Opportunity to enhance your organisational skills and work collaboratively.
The predicted salary is between 26700 - 32000 £ per year.
Temporary Role Full-Time / Monday-Friday / Salary £12.85 p/h
Our client is hiring an Operations Administrator to provide support to their existing team. The role requires someone with aptitude to work with new systems and a strong concentration to ensure attention to detail. You will provide administrative and organisational support to ensure the smooth and efficient daily department operations.
Key Responsibilities
- Provide clerical support to the Head of Service and other operational functions, including, but not limited to, email monitoring and response to customer queries and answering overflow telephone calls.
- Managing and updating customers details on to the Order Management System.
- Managing and raising new orders on to the Order Management System.
- Responsible for supporting the planning and scheduling of the engineer schedule.
- Assisting Head of Service in updating programme of works.
- Logistics bookings via contractor delivery management system.
- Coordinating with Supervisors and Engineers for site specific requirements.
- Data entry and collation of department figures.
- Providing ad hoc administrative support to Management where required.
- Ensuring a positive customer experience.
Qualifications & Experience
- Administrative and data entry experience.
- Experience working in a customer focussed environment.
- Competent IT (Word, Excel and Outlook).
- Keen attention to detail and accuracy.
- A motivated individual who is able to learn tasks quickly and work as part of a team.
- Good communication and relationship skills.
- Good organisation skills to meet challenging daily and weekly deadlines.
- Ability to handle change in a fast-paced environment.
If you are a skilled administrator with data entry experience looking for an exciting opportunity please get in touch.
Operations Administrator employer: Pertemps NG Solihull
Contact Detail:
Pertemps NG Solihull Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Operations Administrator role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles. Think about how your attention to detail and organisational skills can shine through. We can help you with mock interviews if you need a bit of extra practice!
✨Tip Number 3
Showcase your tech skills! Familiarise yourself with Order Management Systems and other relevant software. If you can demonstrate your ability to learn new systems quickly, you'll stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community, so make sure to let us know you’re interested in the Operations Administrator role!
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative and data entry experience. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and customer service background!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Operations Administrator role. We love seeing enthusiasm, so let us know what excites you about this opportunity!
Show Off Your IT Skills: Since the role requires competent IT skills, make sure to mention your experience with Word, Excel, and Outlook. If you’ve worked with any order management systems before, give us the details – we’re all ears!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pertemps NG Solihull
✨Know Your Systems
Familiarise yourself with the Order Management System and any other tools mentioned in the job description. Being able to discuss your experience with similar systems will show that you can hit the ground running.
✨Show Off Your Attention to Detail
Prepare examples from your past work where your attention to detail made a difference. Whether it was catching an error in data entry or ensuring customer queries were handled perfectly, these stories will highlight your suitability for the role.
✨Demonstrate Your Customer Focus
Think of specific instances where you provided excellent customer service. Be ready to share how you handled challenging situations and ensured a positive experience for customers, as this is key for the Operations Administrator role.
✨Be Organised and Ready to Adapt
Since the role involves managing multiple tasks, prepare to discuss how you prioritise your workload. Share strategies you use to stay organised and how you adapt to changes in a fast-paced environment.