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- Tasks: Welcome customers, manage calls, and ensure a tidy reception area.
- Company: Join a busy dealership with a focus on customer service.
- Benefits: Earn £12.21 per hour with flexible full-time hours.
- Why this job: Be the friendly face that makes every customer's visit memorable.
- Qualifications: Experience in reception and a passion for customer service.
- Other info: Opportunity to work in a dynamic environment with a supportive team.
The predicted salary is between 25 - 30 £ per hour.
Our client is hiring a Receptionist/Hostess to provide support in a busy dealership environment. You will welcome every customer through the doors, manage their visits by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly. The Receptionists/Hosts work a variety of full-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Key Responsibilities
- Ensure reception area is staffed and kept tidy at all times.
- Direct customers towards the seating area and offer refreshments while they are waiting.
- Handle and co-ordinate all calls and visitors, taking full details of the caller's business, paging members of staff as needed.
- Keep customer refreshments stocked up at all times.
- Keep customer waiting area clean and tidy and clear of crockery etc at all times, also kitchen area in showroom.
- Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards.
Skills/Requirements
- Previous experience as a receptionist in the automotive industry.
- Experience working within a customer-focused environment.
- Keen attention to detail and accuracy.
- Smart appearance.
- Good communication and relationship skills.
- A customer-centric approach, always striving to deliver service above customer expectations.
Dealership Receptionists employer: Pertemps NG Solihull
Contact Detail:
Pertemps NG Solihull Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dealership Receptionists
✨Tip Number 1
First things first, make sure you know the dealership inside out. Familiarise yourself with their services and products so you can chat confidently with customers. This will show you're genuinely interested and ready to help!
✨Tip Number 2
Practice your communication skills! Being a receptionist means you'll be the face of the dealership. Try role-playing scenarios with friends or family to get comfortable with welcoming customers and handling calls.
✨Tip Number 3
Dress to impress! A smart appearance is key in making a great first impression. Choose outfits that reflect professionalism while still being comfortable for a busy day at the dealership.
✨Tip Number 4
Finally, don’t forget to apply through our website! We’re all about making the job search easier for you, so take advantage of our platform to submit your application and stand out from the crowd.
We think you need these skills to ace Dealership Receptionists
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service, especially in a busy environment like a dealership. We want to see how you've gone above and beyond to make customers feel welcome and valued.
Keep It Neat and Tidy: Just like the reception area you’ll be managing, your application should be clean and well-organised. Use clear headings and bullet points to make it easy for us to read through your experience and skills.
Tailor Your Application: Don’t just send out the same application everywhere! Take a moment to tailor your CV and cover letter to match the job description. Mention specific responsibilities from the role that excite you and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Pertemps NG Solihull
✨Know the Dealership Inside Out
Before your interview, do some research on the dealership. Familiarise yourself with their services, values, and any recent news. This will not only show your interest but also help you answer questions more effectively.
✨Practice Your Customer Service Skills
As a receptionist, you'll be the first point of contact for customers. Prepare to demonstrate your customer service skills during the interview. Think of examples where you've gone above and beyond to help a customer, as this will highlight your customer-centric approach.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and professionally for the interview. A polished appearance reflects your understanding of the role and the importance of maintaining a professional image in a busy dealership environment.
✨Prepare for Common Questions
Anticipate questions related to handling calls, managing customer expectations, and dealing with difficult situations. Practising your responses will help you feel more confident and articulate during the interview, showcasing your keen attention to detail and communication skills.