Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage key customer relationships and ensure excellent service delivery in the haulage sector.
- Company: Join a leading company in the logistics industry with a focus on client partnerships.
- Benefits: Enjoy a competitive salary, bonus, pension, and fun company events.
- Why this job: Be the main point of contact for clients and drive account growth in a dynamic environment.
- Qualifications: Experience in account management within haulage or logistics and strong communication skills.
- Other info: Fast-paced role with opportunities for professional development and career advancement.
The predicted salary is between 28800 - 48000 £ per year.
Pertemps are delighted to be recruiting an experienced Customer Account Manager to manage and develop key customer relationships for one of our clients in the haulage sector. This role is responsible for ensuring excellent service delivery, maintaining strong client partnerships, and identifying opportunities for account growth. You will act as the main point of contact between customers and internal operations teams.
The main objective of the role is to act as the primary point of contact for allocated customer accounts.
- Monitor service performance and ensure SLAs and KPIs are consistently met
- Resolve queries, issues, and escalations in a timely and professional manner
- Liaise with transport planners and operations teams to ensure smooth delivery
- Support contract renewals, service reviews, and identify growth opportunities
- Managing key customer relationships
- Monitoring service performance and maintaining accurate records
- Acting as the primary point of contact for clients, focusing on service delivery and supporting sales growth within the logistics sector
The successful candidate will have the following experience:
- Previous account management experience within haulage, transport, or logistics
- Strong communication and relationship-building skills
- Ability to manage multiple accounts in a fast-paced environment
- Excellent problem-solving and organisational skills
- Confident using TMS, CRM systems, and MS Office
In return we will provide an excellent range of benefits including: Company pension, Bonus, company events, canteen facilities, free onsite parking.
Account Manager in Wednesbury employer: Pertemps Network Group
Contact Detail:
Pertemps Network Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Wednesbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the haulage and logistics sectors. Attend industry events or webinars to meet potential employers and showcase your skills. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their service delivery standards and think of examples from your past experience that demonstrate your ability to manage accounts effectively. We want you to shine!
✨Tip Number 3
Practice your communication skills! As an Account Manager, you'll need to build strong relationships. Role-play with a friend or use online resources to refine how you present yourself and handle client queries.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Tailor your application to highlight your account management experience and how you can contribute to excellent service delivery.
We think you need these skills to ace Account Manager in Wednesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your previous experience in account management, especially within haulage or logistics. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've built strong client relationships and resolved issues in the past.
Showcase Your Skills: Don’t forget to highlight your communication and problem-solving skills in your application. We’re looking for someone who can manage multiple accounts smoothly, so give us examples that demonstrate your organisational prowess!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Pertemps Network Group
✨Know Your Accounts
Before the interview, research the company’s key accounts and their specific needs in the haulage sector. This will help you demonstrate your understanding of the role and how you can contribute to managing and developing those relationships.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is crucial. Prepare examples of how you've effectively communicated with clients and internal teams in the past. Be ready to discuss how you resolve issues and maintain client satisfaction.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in previous roles and how you overcame them. Highlight your problem-solving skills by discussing situations where you had to think on your feet to ensure service delivery and client satisfaction.
✨Familiarise Yourself with Relevant Tools
Since the role requires using TMS, CRM systems, and MS Office, brush up on these tools before the interview. If you have experience with similar software, be prepared to discuss how you used them to manage accounts effectively.
