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- Tasks: Lead digital transformation projects, coach teams, and drive impactful change.
- Company: Thames Water is the UK's largest water and wastewater company, serving over 16 million customers.
- Benefits: Enjoy a competitive salary, generous annual leave, and health & wellbeing perks.
- Why this job: Make a real difference in communities and the environment while growing your career.
- Qualifications: Extensive experience in Digital Business Analysis, coaching skills, and relevant certifications required.
- Other info: Hybrid working model with opportunities for volunteering and community support.
The predicted salary is between 50000 - 65000 £ per year.
In digital transformation, this means leveraging data and technology to transform our organisational capability, drive innovation and deliver impactful change to our customers, communities and the environment.
The Senior Business Analyst will conduct Business Analysis-related project work, support the Lead Business Analyst with Portfolio management, coach, mentor, and quality assure BA\’s work within the practice. Working with the Business areas within their domain to identify & define opportunities for improvement and deliver change successfully.
What you\’ll be doing as a Senior Business Analyst
- Build strong relationships and communicate clearly and consistently with stakeholders
- Adopt an inclusive leadership style with the ability to coach and mentor others and develop their performance.
- Maintain a customer-centred outlook, working closely with business areas and Business Analysts on opportunities, guiding and positively challenging preconceptions, and driving collaboration across teams to optimise opportunities within their domain.
- Help teams to manage and visualise outcomes, prioritise work, and work to agreed minimum viable product (MVP) and scope.
- Collaborate with the Lead Business Analyst to evolve and grow the capability and remit of the Business Analysis Community, demonstrating passion for continuous improvement and service excellence.
- Act as the escalation point for Business Analysts in projects and other project stakeholders for all Business Analysis activities and deliverables, facilitating discussions to agree on a common understanding for resolution and remedial action planning.
Base location – Hybrid – Clear Water Court, Reading
Working pattern – 36 hours
What you should bring to the role
Essential
- Extensive experience working in a Digital Business Analysis project environment.
- Experience in coaching and mentoring others.
- Ability to present information clearly and succinctly at varying levels of the organisation, with emphasis on simplifying complex business and technical concepts.
- Scrum Master or Product Owner certification.
- Some Portfolio management experience for incoming project ideas.
Desirable
- Certification/experience in DevOps tools, processes, and methodology.
- Understanding of the Water Industry, the culture and regulatory accountabilities.
- Expertise in the practice of Business Analysis.
- Management/Leadership qualification.
What\’s in it for you?
- Competitive salary from £50,000 to £65,000 per annum, depending on experience.
- Annual Leave – 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
- Generous Pension Scheme through AON.
- Access to benefits to help you take care of your health, wellbeing, and finances — including annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers, and life assurance.
Find out more about our benefits and perks
Who are we?
We\’re the UK\’s largest water and wastewater company, serving over 16 million customers daily. We aim to build a better future for all—helping our customers, communities, people, and the planet to thrive. We seek passionate, skilled people committed to making a difference.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a diverse, rewarding place to work where every day you can make a difference. We offer fast-tracked career opportunities, flexible working, and excellent benefits. Whether in call centres or science labs, we\’re looking for passionate individuals eager to improve the world’s water.
If you\’re seeking a sustainable career where you can impact millions and help protect water resources, join us. Together, we can build a better future for our customers, region, and planet.
Real purpose, real support, real opportunities. Join the Thames Water family. Learn more about why to choose us.
We are committed to being a diverse and inclusive employer. We welcome applications from all, offering support throughout the recruitment process to remove barriers to success. If you need assistance, we\’re here to help.
In crises, we rally to support our customers. As part of Team Thames, you can volunteer to support our customers on the frontline. Full training provided. It’s a rewarding way to learn more about our business and connect with colleagues.
Disclaimer: Due to high application volumes, we may close the advert early. We encourage you to apply promptly to avoid disappointment.
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The Senior Business Analyst employer: Pertemps Network Group
Contact Detail:
Pertemps Network Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Senior Business Analyst
✨Tip Number 1
Focus on building strong relationships with stakeholders. During your interactions, demonstrate your ability to communicate clearly and consistently, as this is crucial for a Senior Business Analyst role.
✨Tip Number 2
Highlight your coaching and mentoring experience. Be prepared to discuss specific examples of how you've helped others develop their skills, as this aligns with the inclusive leadership style they are looking for.
✨Tip Number 3
Showcase your understanding of digital transformation and how it impacts business analysis. Be ready to discuss how you can leverage data and technology to drive innovation and deliver impactful change.
✨Tip Number 4
Familiarise yourself with the Water Industry and its regulatory accountabilities. This knowledge will help you stand out, as it demonstrates your commitment to understanding the sector in which Thames Water operates.
We think you need these skills to ace The Senior Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in Digital Business Analysis. Focus on specific projects where you've successfully driven change and innovation, as well as any coaching or mentoring roles you've undertaken.
Craft a Compelling Cover Letter: In your cover letter, emphasise your ability to build strong relationships with stakeholders and your inclusive leadership style. Mention how you can contribute to the Business Analysis Community and your passion for continuous improvement.
Showcase Relevant Certifications: If you have certifications such as Scrum Master or Product Owner, make sure to include them prominently in your application. Also, mention any experience with DevOps tools and methodologies, as these are desirable for the role.
Prepare for Potential Questions: Think about how you would present complex business concepts clearly and succinctly. Be ready to discuss your approach to coaching and mentoring others, as well as your experience with portfolio management and project ideas.
How to prepare for a job interview at Pertemps Network Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Senior Business Analyst. Familiarise yourself with digital transformation concepts and how they apply to the water industry, as this will help you articulate your fit for the role.
✨Showcase Your Coaching Skills
Since mentoring is a key part of the job, prepare examples of how you've successfully coached or mentored others in previous roles. Highlight specific outcomes that resulted from your guidance.
✨Communicate Clearly
Practice presenting complex information in a simple and clear manner. You may be asked to explain technical concepts during the interview, so being able to break them down for different audiences is crucial.
✨Demonstrate Stakeholder Engagement
Be ready to discuss how you've built strong relationships with stakeholders in past projects. Share examples of how you’ve collaborated across teams to drive successful outcomes, as this aligns with the company's focus on collaboration.
