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- Tasks: Support clients with IT configuration and software installations while managing your workload effectively.
- Company: Join a leading IT service provider based in Hatfield, known for its innovative solutions.
- Benefits: Enjoy structured shifts, training opportunities, and a collaborative work environment.
- Why this job: Gain hands-on experience in IT while developing communication skills and contributing to impactful projects.
- Qualifications: Eligibility for SC Clearance and basic IT knowledge required; training provided for specific tasks.
- Other info: This role is inside IR35, offering a unique opportunity to grow in a dynamic team.
The predicted salary is between 30000 - 42000 £ per year.
We are recruiting for a Technical Operative for a leading IT service provider based in Hatfield. You must be eligible to obtain SC Clearance for this role and the shifts are 8am-4pm and 4pm-12am Monday to Friday.
We are looking to recruit a Technical Operative 1 in the Configuration department for our growing team that will provide effective and efficient support to our clients. They will be required to provide basic to intermediate level IT configuration services and will need to be competent at component level whilst being self-sufficient to manage their workload within timely parameters.
Typically, a Technical Operative 1 will provide software installations and configuration in an existing IT infrastructure or pre-designed project and will be familiar with current Microsoft desktop Operating Systems.
- Bespoke System work. In-house systems (Training Given)
- Building (Software) various systems using detailed scripts - training provided on Scripts and must be followed as a breach can result in escalation.
- Effective Up Line Reporting - This is where the candidate needs to have strong and effective communication skills, has the ability to communicate with varying levels of stakeholders.
- Data input - 25-50% of this role is data input, all on spreadsheets so input is manual, attention to detail is key here.
- Consolidating consignments for distribution - Each worker has their own assignments but they need to be aware of how their assignment contributes to the entire order and work effectively; again communication is key here because if they are running either behind or ahead of schedule the worker needs to communicate this with Supervisors/TLs to decide on appropriate actions.
- Pallet Movement/Work Planning - Ability to work to driven targets and SLA and time management skills.
- Boxing and Unboxing IT equipment.
This is an umbrella contract, the role is Inside IR35.
Technical Operative employer: Pertemps Network Group
Contact Detail:
Pertemps Network Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Operative
✨Tip Number 1
Familiarise yourself with the specific IT configuration services mentioned in the job description. Brush up on your knowledge of Microsoft desktop Operating Systems and any bespoke systems that may be relevant, as this will show your commitment and readiness for the role.
✨Tip Number 2
Since effective communication is key, practice articulating your thoughts clearly and concisely. Consider preparing examples of how you've successfully communicated with different stakeholders in previous roles to demonstrate your skills during the interview.
✨Tip Number 3
Pay attention to detail, especially when it comes to data input tasks. You might want to practice working with spreadsheets and ensure you can efficiently manage data entry without errors, as this is a significant part of the role.
✨Tip Number 4
Understand the importance of time management and working to driven targets. Prepare to discuss how you've managed your workload in the past, particularly in high-pressure situations, to showcase your ability to meet deadlines effectively.
We think you need these skills to ace Technical Operative
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Technical Operative. Highlight key skills such as IT configuration, communication, and attention to detail that are essential for the role.
Tailor Your CV: Customise your CV to reflect your relevant experience in IT support and configuration. Emphasise any previous roles where you managed workloads, performed data input, or communicated effectively with stakeholders.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and how your skills align with the job requirements. Mention your ability to work under pressure, manage time effectively, and your familiarity with Microsoft desktop Operating Systems.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your information is clear and concise, as attention to detail is crucial for this role.
How to prepare for a job interview at Pertemps Network Group
✨Understand the Role Requirements
Make sure you thoroughly read the job description and understand the key responsibilities of a Technical Operative. Familiarise yourself with IT configuration services, Microsoft desktop Operating Systems, and the importance of attention to detail in data input.
✨Showcase Your Communication Skills
Since effective communication is crucial for this role, prepare examples from your past experiences where you successfully communicated with different stakeholders. Highlight how you managed expectations and reported progress to supervisors.
✨Demonstrate Technical Competence
Be ready to discuss your technical skills, especially related to software installations and configurations. If you have experience with bespoke systems or scripting, make sure to mention it, as this will show your capability to handle the tasks required.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and time management skills. Think of scenarios where you had to meet tight deadlines or manage multiple tasks, and be prepared to explain how you handled them effectively.
