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For Companies At a Glance
- Tasks: Plan and schedule work for field teams while ensuring top-notch customer service.
- Company: Join a leading staffing agency with a focus on customer solutions.
- Benefits: Earn £16.02 per hour with a flexible 36-hour work week.
- Why this job: Make a difference in customer experiences and manage exciting challenges.
- Qualifications: Experience in customer service, strong communication, and IT skills required.
- Other info: Enjoy a six-month assignment with opportunities for growth.
The predicted salary is between 13 - 16 £ per hour.
A leading staffing agency is looking for a Customer Planner to join their Customer Solution Centre in Slough. This role involves planning and scheduling work for field teams, ensuring excellent customer service, and managing complex cases.
Candidates should have:
- Experience in customer service
- Strong communication skills
- Good IT proficiency
- The ability to work under pressure
The position offers a pay rate of £16.02 per hour and a six-month assignment with 36 hours per week.
Customer Experience & Field Ops Planner in Slough employer: Pertemps Network Group
Contact Detail:
Pertemps Network Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Field Ops Planner in Slough
✨Tip Number 1
Get to know the company! Research their values and mission, and think about how your experience aligns with their goals. This will help you stand out in interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction, try role-playing common customer scenarios with a friend. This will help you feel more confident when discussing your approach to customer service during interviews.
✨Tip Number 3
Show off your IT skills! Be ready to discuss any relevant software or tools you've used in previous roles. If you can demonstrate your tech-savviness, it’ll give you an edge over other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, we’re always on the lookout for passionate individuals who want to make a difference in customer experience.
We think you need these skills to ace Customer Experience & Field Ops Planner in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant planning or scheduling roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Experience & Field Ops Planner role. Share specific examples of how you've managed complex cases or provided excellent customer service.
Show Off Your IT Skills: Since good IT proficiency is key for this role, mention any software or tools you’re familiar with that could help in planning and scheduling. We love candidates who can hit the ground running with tech!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Pertemps Network Group
✨Know Your Customer Service Inside Out
Make sure you brush up on your customer service experience. Be ready to share specific examples of how you've handled complex cases or challenging customers in the past. This will show that you can bring valuable skills to the role.
✨Show Off Your Planning Skills
Since this role involves planning and scheduling, think about times when you've successfully organised tasks or managed a busy schedule. Prepare to discuss your approach to prioritising work and ensuring deadlines are met, as this will be key in impressing the interviewers.
✨Communicate Clearly and Confidently
Strong communication skills are a must for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and answering questions on the spot.
✨Demonstrate Your IT Proficiency
Familiarise yourself with any relevant software or tools that may be used in the role. If you have experience with scheduling software or customer relationship management systems, be prepared to discuss how you've used them effectively in previous roles.
