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For Companies At a Glance
- Tasks: Join us as a Sales Administrator, handling customer enquiries and processing orders.
- Company: Be part of a well-established engineering company in Hertford with a strong reputation.
- Benefits: Enjoy perks like a pension scheme, health coverage, and gym contributions after probation.
- Why this job: This role offers a dynamic environment where you can grow your skills and make an impact.
- Qualifications: Strong communication skills and attention to detail are essential; previous experience is a plus.
- Other info: Flexible hours and a supportive team await you—apply now!
The predicted salary is between 16800 - 28000 £ per year.
I am representing a well-established engineering company in Hertford that is looking for a Sales Administrator / Customer Service professional to join their team. If you're organised, customer-focused, and thrive in a fast-paced environment, this could be the role for you!
What You’ll Be Doing:
- Responding to global customer enquiries and providing quotations
- Processing sales orders and ensuring accurate data entry into SAP
- Coordinating with purchasing and manufacturing to progress orders
- Monitoring shipments and keeping customers updated on delivery timelines
- Assisting customers via phone, email, and web chat
- Managing daily documentation and electronic filing
What We’re Looking For:
- Strong communication skills – confident in dealing with customers worldwide
- Excellent attention to detail and ability to work efficiently under pressure
- A team player with a proactive and positive approach
- Previous experience in sales administration or customer service preferred
Perks & Benefits (After 3-Month Probation):
- Company pension scheme
- Health Shield scheme – covering dental, physio & more!
- Gym contribution
Ready to take the next step in your career? Apply now or contact Aaron at Pertemps Enfield for more information.
Sales Administrator / Customer Service employer: Pertemps Network Group
Contact Detail:
Pertemps Network Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator / Customer Service
✨Tip Number 1
Familiarise yourself with SAP software, as it's crucial for processing sales orders and data entry. Consider taking a short online course or tutorial to boost your confidence and demonstrate your initiative.
✨Tip Number 2
Brush up on your communication skills, especially in handling customer inquiries. Practising role-play scenarios can help you feel more prepared for real-life interactions with customers from around the globe.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects simultaneously. This will highlight your ability to thrive in a fast-paced environment, which is key for this role.
✨Tip Number 4
Research the engineering company you're applying to. Understanding their products and services will not only help you answer questions during the interview but also show your genuine interest in the position.
We think you need these skills to ace Sales Administrator / Customer Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration or customer service. Emphasise your strong communication skills and attention to detail, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-focused approach and ability to thrive in fast-paced environments. Mention specific examples of how you've successfully handled customer enquiries or processed orders in the past.
Highlight Relevant Skills: In your application, clearly outline your proficiency with data entry systems like SAP, as well as your ability to manage documentation and electronic filing. This will demonstrate your readiness for the tasks involved in the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this position.
How to prepare for a job interview at Pertemps Network Group
✨Showcase Your Communication Skills
As the role involves dealing with customers worldwide, it's crucial to demonstrate your strong communication skills. Be prepared to discuss how you've effectively handled customer inquiries in the past and provide examples of your ability to communicate clearly and confidently.
✨Highlight Your Attention to Detail
Given the importance of accurate data entry and processing sales orders, make sure to emphasise your attention to detail. Share specific instances where your meticulousness has positively impacted your previous roles, especially in fast-paced environments.
✨Demonstrate Your Team Player Attitude
This position requires a proactive and positive approach as part of a team. Be ready to talk about your experiences working collaboratively with others, and how you contribute to a positive team dynamic, especially when coordinating with purchasing and manufacturing.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of examples where you've successfully managed customer issues or streamlined processes, particularly in sales administration or customer service contexts.
