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For Companies At a Glance
- Tasks: Lead daily operations, enhance customer experience, and drive sales in a vibrant workspace.
- Company: Dynamic provider of flexible workspace solutions across the UK.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Why this job: Join a thriving community and make a real impact on businesses and entrepreneurs.
- Qualifications: Experience in customer service or supervisory roles with strong sales skills.
- Other info: Fast-paced environment with opportunities for personal and professional development.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Are you a commercially minded people‑person who thrives in a fast‑paced, customer‑focused environment? Do you enjoy balancing operational excellence with sales, leadership, and relationship‑building? If so, this could be the perfect next step in your career.
About the Company
Our client is a leading provider of flexible workspace solutions, supporting ambitious businesses, entrepreneurs, and growing teams across the UK. Their centres are more than just offices - they are vibrant business communities designed to help organisations thrive. With a strong focus on service, innovation, and commercial performance, the company prides itself on delivering exceptional customer experiences while maximising the potential of every space.
The Role
As Centre Executive, you’ll play a pivotal role in the success of a busy business centre. Working closely with the General Manager, you’ll take ownership of day‑to‑day operations, customer satisfaction, and revenue growth - particularly across flexible, short‑term, and ancillary income streams. You’ll be a visible presence in the centre, leading by example, supporting your team, and ensuring every customer interaction reflects the high standards of the brand.
What You’ll Be Doing
- Customer Experience & Sales
- Deliver outstanding customer service that drives satisfaction, retention, and advocacy
- Conduct professional tours and manage the full sales journey from enquiry to close
- Build strong, long‑term relationships with customers through proactive engagement and events
- Resolve issues swiftly and effectively, always aiming to exceed expectations
- Commercial Performance
- Drive sales activity to meet and exceed revenue and occupancy targets
- Maximise income from non‑traditional revenue streams (“fast cash”)
- Track performance against KPIs, identifying opportunities for growth and improvement
- Work closely with marketing teams on local campaigns to increase visibility and demand
- Operations & Compliance
- Oversee smooth daily operations, including opening/closing and service standards
- Ensure health & safety compliance and maintain a clean, professional environment
- Coordinate maintenance and facilities requirements to keep the centre running seamlessly
- Leadership & Team Development
- Supervise and support Centre Operations Assistants
- Lead onboarding, training, and ongoing development
- Conduct regular one‑to‑ones, performance reviews, and coaching conversations
- Manage rotas and ensure appropriate cover at all times
- Assist with budget management, forecasting, and P&L performance
- Maintain accurate records and ensure compliance with company policies and regulations
About You
You’ll be someone who combines commercial awareness with a genuine passion for people. You’re confident, organised, and resilient, with the ability to juggle multiple priorities in a dynamic environment. You’ll bring:
- Proven experience in a customer‑facing, operational, or supervisory role
- Strong sales and commercial acumen with a track record of hitting targets
- Excellent communication and problem‑solving skills
- A proactive, “can‑do” attitude and the ability to stay calm under pressure
- Strong organisational skills and attention to detail
- Confidence using Microsoft Office 365 and CRM systems
Assistant Center Manager in Reading employer: Pertemps Network Group
Contact Detail:
Pertemps Network Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Center Manager in Reading
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely gets what they're all about.
✨Tip Number 2
Practice your pitch! You want to be able to talk about your experience and how it aligns with the role without sounding rehearsed. We recommend doing mock interviews with friends or even in front of a mirror to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Center Manager in Reading
Some tips for your application 🫡
Show Your People Skills: In your application, make sure to highlight your experience in customer-facing roles. We want to see how you've built relationships and resolved issues effectively, as this is key for the Assistant Center Manager position.
Demonstrate Commercial Awareness: Talk about your sales achievements and how you've contributed to revenue growth in previous roles. We love candidates who can showcase their commercial acumen and understanding of driving performance.
Be Organised and Detail-Oriented: Mention any experience you have with managing operations or overseeing teams. We appreciate candidates who can juggle multiple priorities while maintaining a keen eye for detail, so don’t hold back!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get to know you better. Plus, it shows you're serious about joining our vibrant community!
How to prepare for a job interview at Pertemps Network Group
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their vibrant business community.
✨Showcase Your People Skills
As an Assistant Center Manager, you'll be interacting with customers and leading a team. Prepare examples from your past experiences that highlight your ability to build relationships, resolve conflicts, and provide outstanding customer service. Be ready to discuss how you’ve successfully engaged with clients and supported your team.
✨Demonstrate Your Commercial Acumen
Since the role requires strong sales and commercial awareness, think of specific instances where you've driven sales or improved revenue. Be prepared to discuss your approach to meeting targets and how you can contribute to maximising income from non-traditional revenue streams.
✨Prepare Questions That Matter
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can grow within the company and contribute to its success.
