Merchandise Manager

Merchandise Manager

London Full-Time 35000 - 38000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage multiple merchandise projects for live events, from design to retail setup.
  • Company: Join a leading global agency specializing in live event merchandise.
  • Benefits: Enjoy a flexible work schedule with 4 days in the office and great team culture.
  • Why this job: Combine your love for theatre and events with creative project management in a supportive team.
  • Qualifications: Experience in retail, strong communication skills, and proficiency in MS Office required.
  • Other info: No KPIs; focus on collaboration and delivering exceptional results.

The predicted salary is between 35000 - 38000 £ per year.

Job Title: Events Merchandise Manager

Location: London (4 days in the office, 1 day working from home)

Salary: £35,000 – £38,000

Hours: Monday – Friday, 9:00 AM to 5:30 PM (may vary during events or store openings; occasional weekend work may be required)

Travel: Some travel across the UK and potentially overseas

Are you passionate about theatre, live events, and merchandise? Do you thrive in a client-facing role where creativity, project management, and collaboration are key? If so, this exciting opportunity might be perfect for you!

About the Role

A leading global agency in live event merchandise is seeking a driven and enthusiastic Events Merchandise Manager to join their small, close-knit London team. With a focus on managing 5-10 projects at any given time, this role offers the chance to work closely with clients, creative teams, and venues to deliver exceptional merchandise solutions for live events and performances.

You’ll oversee the end-to-end process, from developing creative merchandise ranges to managing inventory and crafting visually appealing retail spaces. The ideal candidate will have a bubbly personality, excellent communication skills, and a passion for the theatre, concerts, or events industry.

Responsibilities

Project Management:

Develop and manage timelines for multiple merchandise projects.

Collaborate with the creative design team to develop eye-catching merchandise ranges.

Ensure effective purchasing processes by balancing pricing with ideal order quantities.

Communicate with venues to prepare for event dates, including sharing necessary tools and materials.

Create innovative and visually appealing retail spaces, advising venue teams on setup and maintenance.

Reporting:

Collect and review daily/weekly sales data from venues.

Monitor inventory levels, resolve discrepancies, and forecast restock requirements.

Prepare weekly client reports on sales performance.

Client Relationship Management:

Manage client expectations and maintain strong relationships throughout project lifecycles.

Address challenges while maintaining high levels of customer service.

Provide consistent updates and feedback across all project phases.

General Duties:

Organize and prioritize day-to-day tasks to maximize efficiency.

Attend weekly internal meetings to report on project status.

Visit UK and international venues to monitor retail performance and ensure merchandise quality.

Represent the company professionally to clients, stakeholders, and venue teams.

About You

Experience & Skills:

Proficiency in MS Office, particularly Excel.

Strong verbal and written communication skills.

Proven ability to manage multiple projects and prioritize tasks effectively.

Experience in retail and stock control environments.#

Personal Attributes:

Passion for theatre, live events, or the arts.

Confident and empathetic communicator who can build strong client relationships.

Enthusiastic and proactive with a keen interest in event merchandise.

Highly organized with excellent attention to detail.

Why Join?

This is a fantastic opportunity to work with a global leader in event merchandise. With no KPIs in place, the focus is on meeting deadlines and delivering exceptional results in a collaborative, family-oriented team of five. The company offers an engaging work environment, opportunities for personal growth, and excellent benefits.

If you’re ready to take your passion for theatre and live events to the next level, we’d love to hear from you!

How to Apply:

Click below to apply or contact us for more information. Interviews will be conducted in two stages: an initial Teams interview followed by an in-person meeting. Act fast – this role won’t stay open for long!

Merchandise Manager employer: Pertemps Network Group

Join a dynamic and supportive team in the heart of London, where your passion for theatre and live events can truly shine. As an Events Merchandise Manager, you'll benefit from a collaborative work culture that prioritizes personal growth and creativity, with no KPIs to hinder your success. Enjoy a competitive salary, flexible working arrangements, and the opportunity to make a meaningful impact in the exciting world of live event merchandise.
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Contact Detail:

Pertemps Network Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Merchandise Manager

✨Tip Number 1

Make sure to showcase your passion for theatre and live events during your interactions with us. Whether it's in conversations or networking, let your enthusiasm shine through!

✨Tip Number 2

Familiarize yourself with current trends in event merchandise. Being able to discuss innovative ideas and recent successes in the industry can set you apart from other candidates.

✨Tip Number 3

Highlight your project management skills by preparing examples of how you've successfully managed multiple projects in the past. We love seeing candidates who can juggle tasks effectively!

✨Tip Number 4

Engage with our team on social media or at industry events. Building connections can give you insights into our company culture and help you stand out when applying.

We think you need these skills to ace Merchandise Manager

Project Management
Client Relationship Management
Communication Skills
Creativity
Inventory Management
Retail Experience
Data Analysis
Attention to Detail
MS Office Proficiency (especially Excel)
Time Management
Problem-Solving Skills
Team Collaboration
Event Planning
Visual Merchandising

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in project management, client relationship management, and the events industry. Use keywords from the job description to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for theatre and live events. Mention specific experiences that align with the responsibilities of the Events Merchandise Manager position and express your enthusiasm for the role.

Showcase Your Skills: In your application, emphasize your proficiency in MS Office, particularly Excel, and your ability to manage multiple projects. Provide examples of how you've successfully handled similar tasks in previous roles.

Prepare for Interviews: Research the company and its approach to event merchandise. Be ready to discuss your past experiences and how they relate to the role. Prepare questions to ask about the team dynamics and project expectations.

How to prepare for a job interview at Pertemps Network Group

✨Show Your Passion for Live Events

Make sure to express your enthusiasm for theatre and live events during the interview. Share specific experiences that highlight your love for the industry, as this role requires a genuine passion for what you do.

✨Demonstrate Project Management Skills

Prepare examples of how you've successfully managed multiple projects in the past. Discuss your approach to developing timelines, collaborating with teams, and ensuring that all aspects of a project are executed smoothly.

✨Highlight Communication Abilities

Since this role involves client relationship management, be ready to showcase your strong verbal and written communication skills. Provide examples of how you've built and maintained relationships with clients or stakeholders in previous roles.

✨Be Ready to Discuss Retail Experience

Given the focus on merchandise and inventory management, come prepared to talk about your experience in retail environments. Discuss how you've handled stock control, monitored sales data, and contributed to creating appealing retail spaces.

Merchandise Manager
Pertemps Network Group
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