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- Tasks: Provide administrative support to the Careline Service and assist with daily operations.
- Company: Join Pertemps Recruitment Partnership, a leader in staffing solutions for nearly 60 years.
- Benefits: Earn £14.93 per hour, enjoy 21 days annual leave, and access high-quality training.
- Why this job: Make a difference in adult social care while developing your skills in a supportive environment.
- Qualifications: Experience in admin support and IT systems; customer service skills are a plus.
- Other info: Great career progression opportunities in a culturally diverse borough.
Overview
Direct message the job poster from Pertemps Network Group
Job Title: Careline Service Admin Assistant
Location: Harrow Civic Hub, Forward Drive, Harrow, HA3 8NT
Employer: Pertemps Recruitment Partnership (on behalf of the London Borough of Harrow)
Contract Type: Temporary – Initial 3-month contract (potential for extension)
Working Hours: Monday to Friday, 9:00 AM – 5:00 PM
Work Arrangement: Office-based
Pertemps Recruitment Partnership is seeking a detail-oriented and committed Careline Service Admin Assistant to support the Adult Social Care team at the London Borough of Harrow.
This temporary position offers a competitive hourly rate of £14.93 (PAYE), along with access to high-quality training, excellent career development opportunities, and 21 days of annual leave (excluding bank holidays).
Responsibilities
- Provide efficient, confidential administrative support to the Careline Service.
- Assist with daily operational tasks to ensure smooth and effective service delivery.
- Follow statutory regulations, internal procedures, and best practices, recommending improvements where appropriate.
- Perform general administrative duties, including filing, photocopying, collating documents, and preparing standard correspondence.
- Handle routine telephone, email, and written enquiries—providing basic information, signposting, or forwarding messages as needed.
- Support the ordering, issuing, and monitoring of stationery supplies.
- Work flexibly to meet service demands across the team.
Candidate Requirements
- Experience in administrative support and IT systems.
- Understanding of customer service in a business support environment.
- Familiarity with financial admin processes and relevant legislation.
- Proficient in using databases and office software.
- Committed to delivering high-quality, customer-focused service.
About us
For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited \”investor in people\” which is reflected across our business in length of service and career progression of our employees.
London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
Data privacy and fraud prevention information: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpn
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Careline Service Admin Assistant employer: Pertemps Network Group
Contact Detail:
Pertemps Network Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Careline Service Admin Assistant
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the London Borough of Harrow. A friendly chat can open doors and give you insights that might just land you that Careline Service Admin Assistant role.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative support and customer service. We all know first impressions count, so show them you’re detail-oriented and ready to tackle any challenge they throw your way!
✨Tip Number 3
Don’t forget to showcase your IT skills! Be ready to discuss your experience with databases and office software during interviews. Highlighting your tech-savviness can set you apart from other candidates.
✨Tip Number 4
Apply through our website for a smoother process! It’s quick and easy, plus you’ll be in the loop for any updates. Let’s get you on the path to becoming a vital part of the Adult Social Care team!
We think you need these skills to ace Careline Service Admin Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Careline Service Admin Assistant role. Highlight your relevant experience in administrative support and customer service, as this will show us that you understand what we're looking for.
Showcase Your Skills: Don’t forget to mention your IT skills and familiarity with databases and office software. We want to see how you can contribute to our team, so give us examples of how you've used these skills in previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you'll be one step closer to joining our fantastic team at the London Borough of Harrow!
How to prepare for a job interview at Pertemps Network Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Careline Service Admin Assistant. Familiarise yourself with the key tasks like providing administrative support and handling enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves delivering high-quality customer-focused service, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to assist someone, as this will highlight your commitment to excellent service.
✨Prepare for Practical Scenarios
Expect questions that may involve real-life scenarios related to administrative tasks or customer interactions. Practise how you would handle situations like managing multiple enquiries or dealing with difficult customers. This will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
