Apprenticeship Quality & Learner Experience Manager
Apprenticeship Quality & Learner Experience Manager

Apprenticeship Quality & Learner Experience Manager

Stafford Apprenticeship 32000 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and enhance the learner journey in apprenticeship programmes.
  • Company: Join a reputable, Ofsted-rated training provider focused on quality and learner success.
  • Benefits: Enjoy 25 days annual leave, well-being days, remote work options, and funded qualifications.
  • Why this job: Be part of a positive culture that values continuous improvement and learner outcomes.
  • Qualifications: Experience in quality assurance and a Level 4 IQA qualification are essential.
  • Other info: This is a hybrid role, requiring 3-4 days in the office each week.

The predicted salary is between 32000 - 48000 £ per year.

Overview Apprenticeship Quality & Learner Experience Manager — Stafford – Hybrid (3–4 days in office, 1–2 days remote)________________________________________Why You\’ll Love Working HereJoin a growing, Ofsted-rated \’Good\’ Training Provider and EPAO with a reputation for quality and learner success. Be part of a positive, people-first culture that values continuous improvement.25 days annual leave + bank holidays4 well-being days per yearWork fully remote for up to 3 weeks annuallyFunded qualifications & ongoing CPDSupportive team with a clear focus on learner outcomes________________________________________The Opportunity As Apprenticeship Quality & Learner Experience Manager, you\’ll take a proactive leadership role in shaping the learner journey, embedding quality across apprenticeship programmes, and ensuring Ofsted and funding body readiness.Reporting to the Head of Apprenticeship Programmes, you\’ll drive best practice in learner engagement, compliance, internal audit, and improvement strategies.This is a hands-on, hybrid position—typically requiring 3–4 days per week on-site in Stafford.________________________________________Quality & Compliance Lead lesson observations and provide constructive feedback to delivery teamsEnsure programmes align with DfE and Skills England regulationsCoordinate IQA processes with learner progress reviews and feedback insightsInspection Readiness — Play a key role in Ofsted preparation and attend inspectionsMaintain robust QA records and audit trailsSupport internal and external audits with timely and accurate evidenceLearner Experience & Engagement Coordinate CPD, enrichment, peer mentoring and alumni activitiesData & Impact Monitor learner destinations, withdrawals and achievement trendsUse data analysis to guide curriculum development and learner supportCollaborate with marketing to share success stories and learner impact________________________________________What We\’re Looking For Experience & KnowledgeProven background in quality assurance within apprenticeships ideally within Business Support or Professional service standards, e.g Leadership and ManagementStrong understanding of Ofsted EIF and inspection preparationExperience of managing Skills England/DfE complianceExperience of managing Learner and Employer experience and driving efficiencies and best practiseQualificationsLevel 5 Leadership or Quality-related qualification – DesirableSkills & AttributesStrategic thinker with hands-on, collaborative leadership styleExcellent communication, stakeholder and coaching skillsData-literate and detail-oriented with a passion for learner successOrganised, proactive, and comfortable leading quality across teams________________________________________Ready to Apply?If you\’re passionate about quality, learner engagement, and driving continuous improvement in apprenticeship delivery—we\’d love to hear from you.Apply now or get in touch for a confidential chat.Call Simon Atkins on 07894 752230

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Apprenticeship Quality & Learner Experience Manager employer: Pertemps Network Group

Join a dynamic and supportive team at our Ofsted-rated 'Good' Training Provider in Stafford, where we prioritise a people-first culture and continuous improvement. Enjoy generous benefits including 25 days of annual leave, well-being days, and opportunities for funded qualifications, all while making a meaningful impact on learner experiences and outcomes in a hybrid working environment.
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Contact Detail:

Pertemps Network Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Apprenticeship Quality & Learner Experience Manager

✨Tip Number 1

Familiarise yourself with the Ofsted Education Inspection Framework (EIF) and recent inspection reports. Understanding the key areas of focus for inspections will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with professionals in the apprenticeship sector, especially those who have experience with quality assurance and compliance. Engaging in conversations can provide insights and potentially lead to referrals.

✨Tip Number 3

Prepare examples of how you've successfully improved learner engagement and outcomes in previous roles. Be ready to discuss specific strategies you've implemented and their impact on learners.

✨Tip Number 4

Research StudySmarter's values and culture to align your responses during the interview. Showing that you resonate with our people-first approach will make a positive impression.

We think you need these skills to ace Apprenticeship Quality & Learner Experience Manager

Quality Assurance
Ofsted Inspection Preparation
Compliance Management
Data Analysis
Stakeholder Engagement
Coaching Skills
Strategic Thinking
Communication Skills
Organisational Skills
Proactive Leadership
Learner Engagement
Continuous Improvement
Internal Audit Coordination
Feedback Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in quality assurance and learner engagement. Use specific examples that demonstrate your understanding of Ofsted regulations and your ability to drive improvements.

Craft a Compelling Cover Letter: In your cover letter, express your passion for quality in apprenticeship delivery. Mention how your strategic thinking and collaborative leadership style align with the company's values and goals.

Highlight Relevant Qualifications: Clearly list your qualifications, especially the Level 4 IQA qualification and any other relevant certifications. Emphasise ongoing professional development in quality and audit to show your commitment to continuous improvement.

Showcase Data Literacy: Provide examples of how you've used data analysis to inform decisions or improve learner outcomes in previous roles. This will demonstrate your detail-oriented approach and your ability to impact learner success.

How to prepare for a job interview at Pertemps Network Group

✨Understand the Role Thoroughly

Before your interview, make sure you have a solid grasp of the responsibilities and expectations for the Apprenticeship Quality & Learner Experience Manager position. Familiarise yourself with key terms like Ofsted, IQA processes, and learner engagement strategies to demonstrate your knowledge.

✨Showcase Your Experience

Prepare specific examples from your past roles that highlight your experience in quality assurance and compliance within apprenticeships. Be ready to discuss how you've driven improvements and engaged learners effectively.

✨Emphasise Your Leadership Style

This role requires a collaborative leadership approach. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams, managed stakeholder relationships, and fostered a positive culture focused on learner outcomes.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare insightful questions about their current apprenticeship programmes, their approach to continuous improvement, and how they measure learner success. This shows your genuine interest in the role and the organisation.

Apprenticeship Quality & Learner Experience Manager
Pertemps Network Group
Location: Stafford

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