At a Glance
- Tasks: Manage customer enquiries and build relationships to enhance service.
- Company: Join a dynamic team focused on customer satisfaction.
- Benefits: Temp-to-perm role, flexible benefits, and career development opportunities.
- Why this job: Make a real impact while growing your career in customer service.
- Qualifications: Previous customer service experience and strong communication skills.
- Other info: Training provided to help you succeed in a fast-paced environment.
Are you a people person who thrives on getting things done and making customers happy? We’re looking for a proactive Customer Service Advisor to join a busy, fast-paced team.
Have you got what it takes to succeed The following information should be read carefully by all candidates.
What you\’ll do:
Manage customer enquiries via phone, email, and online requests
Take ownership of the customer journey from enquiry to post-service feedback
Build relationships and provide solutions that really make a difference
Use your initiative to improve processes and deliver outstanding serviceWhat we’re looking for:
Previous customer service experience, ideally in sales or order management
Excellent communication and relationship-building skills
Confidence in using your judgment and initiative
Strong IT skills and willingness to learn new systems
A flexible, team-focused attitude in a fast-paced environmentWhy join us:
Temp-to-perm role with career development opportunities
Training and support to help you succeed
Flexible benefits including holiday options, recognition awards, and pension scheme
Make an impact, grow your career, and help deliver top-notch customer service every day
Hire Controller employer: Pertemps Milton Keynes
Contact Detail:
Pertemps Milton Keynes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you chat with them, drop in some examples of how you've made customers happy in the past.
✨Tip Number 2
Practice your communication skills! Whether it's on the phone or face-to-face, being clear and friendly is key. Try role-playing with a mate to nail those tricky customer scenarios.
✨Tip Number 3
Show off your initiative! Think of ways you’ve improved processes or solved problems before. Bring these ideas to the table during your interview to impress them with your proactive attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share experiences that highlight your people skills and how you’ve made customers happy in the past.
Tailor Your Application: Make sure to customise your application for the role. Highlight your previous customer service experience and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you’d be a great fit for the Customer Service Advisor role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Pertemps Milton Keynes
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous experience where you've excelled in customer service. Highlight situations where you’ve gone above and beyond to make customers happy, as this aligns perfectly with what they're looking for.
✨Demonstrate Initiative
Think of instances where you've used your initiative to improve processes or solve problems. Be ready to discuss how you can bring that proactive attitude to their team, as they value someone who can take ownership of the customer journey.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.