Outbound – Call Centre - Remote

Outbound – Call Centre - Remote

Glasgow Full-Time 28250 £ / year No home office possible
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At a Glance

  • Tasks: Make outbound sales calls and build customer relationships daily.
  • Company: Join a dynamic team offering exciting products with great value.
  • Benefits: Enjoy remote work, full training, incentives, and discounted products.
  • Why this job: Perfect for those who thrive in a target-driven environment with flexible hours.
  • Qualifications: Experience in call centre, retail, or customer service is a plus.
  • Other info: Work Monday to Friday, with no weekends and only occasional bank holidays.

Full time – Permanent - Monday-Friday – No weekends

£24.5k base salary and OTE of £31-32.5k

Fully Remote – equipment provided

37.5 hours a week.

Role summary: You will be making outbound sales calls to customers, offering an exciting product with excellent value for money.

Key responsibilities:

  • Make 150/200 calls a day on an automated dialler.
  • Build rapport with the customer, build an offer that suits their needs.
  • Achieve targets of 7-10 sales a day (90% of the existing team do hit their targets).
  • Ensure you are meeting compliance expectations with every process.

Required skills and experience:

  • Call Centre, Retail sales, Customer Service, Telesales and Field sales experience will be considered.
  • You will need a quiet place to work at home.
  • Be comfortable with remote working.
  • The desire to exceed targets whilst following process, compliance, and regulations.

Benefits:

  • Excellent induction training and continued development throughout your career.
  • Incentives – win some great prizes.
  • Discounted products.
  • All equipment is provided.
  • Working term time only.
  • No weekend work and only occasionally on bank holidays, the latest you will be expected to work to is 19.00.

Outbound – Call Centre - Remote employer: Pertemps Managed Solutions

As a leading employer in the remote call centre sector, we offer a supportive work culture that prioritises employee development and well-being. With a competitive salary structure, comprehensive training, and exciting incentives, our team members thrive in a dynamic environment where achieving targets is celebrated. Enjoy the flexibility of working from home with all necessary equipment provided, allowing you to balance your professional and personal life seamlessly.
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Contact Detail:

Pertemps Managed Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Outbound – Call Centre - Remote

Tip Number 1

Familiarise yourself with the product you'll be selling. Understanding its features and benefits will help you build rapport with customers and tailor your pitch to meet their needs effectively.

Tip Number 2

Practice your communication skills. Since you'll be making a high volume of calls, being clear and engaging in your conversations is crucial. Consider role-playing with a friend or using online resources to enhance your telephone etiquette.

Tip Number 3

Set up a dedicated workspace at home that is quiet and free from distractions. This will not only help you focus during calls but also create a professional environment that can boost your confidence.

Tip Number 4

Research common sales techniques and compliance regulations relevant to outbound calling. Being knowledgeable about these aspects will demonstrate your commitment to the role and help you exceed your targets.

We think you need these skills to ace Outbound – Call Centre - Remote

Outbound Sales Experience
Excellent Communication Skills
Customer Relationship Management
Target-Driven Mindset
Compliance Awareness
Time Management
Problem-Solving Skills
Ability to Build Rapport
Remote Working Proficiency
Sales Techniques
Adaptability
Resilience
Attention to Detail
Motivation and Self-Discipline

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in call centre, retail sales, or customer service. Use specific examples that demonstrate your ability to meet targets and build rapport with customers.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your experience with outbound sales calls and how you can contribute to achieving the team's targets.

Highlight Remote Working Skills: Since this is a remote position, emphasise your ability to work independently and manage your time effectively. Mention any previous remote working experience if applicable.

Showcase Compliance Awareness: Demonstrate your understanding of compliance expectations in sales processes. Include any relevant training or experience that shows you can adhere to regulations while achieving sales goals.

How to prepare for a job interview at Pertemps Managed Solutions

Know Your Product

Before the interview, make sure you understand the product you'll be selling. Research its features and benefits so you can confidently discuss how it meets customer needs during your calls.

Demonstrate Your Sales Skills

Prepare to showcase your sales experience. Think of specific examples where you've successfully closed deals or built rapport with customers. This will help illustrate your ability to meet the targets set for the role.

Practice Remote Communication

Since this is a remote position, practice speaking clearly and confidently over the phone. You might even want to do mock calls with a friend to get comfortable with the format and ensure you can engage effectively with customers.

Show Enthusiasm for Targets

Express your eagerness to exceed sales targets during the interview. Companies love candidates who are motivated by goals, so share any past experiences where you not only met but exceeded expectations.

Outbound – Call Centre - Remote
Pertemps Managed Solutions
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