At a Glance
- Tasks: Engage with customers, achieve sales targets, and maintain store standards.
- Company: The UK's leading storage provider with a focus on customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Join a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Strong communication skills and a passion for helping customers.
- Other info: Enjoy a supportive environment with opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
Overview
The UK\’s leading storage provider which offers secure and flexible storage solutions for both personal and business needs. With multiple locations across the nation, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling. We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor. As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to customers and achieve the highest level of sales for the company.
Responsibilities
- Financial Targets: Contribute to the achievement of the store\\\’s financial targets.
- Customer Engagement: Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs.
- Store Standards: Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures.
- Sales Enquiries: Effectively handle sales inquiries, providing advice, and promoting available services.
- Target Achievement: Maximise every sales opportunity to ensure the store meets its targets.
- Administrative Tasks: Complete all necessary administrative tasks in compliance with company procedures.
- Store Maintenance: Maintain a clean and tidy store environment.
- Lone Working: Be comfortable working independently, taking key holder responsibility in the absence of management.
Qualifications
- Strong written, maths and verbal communication skills.
- Effective listening skills in customer interactions.
- Self-discipline and attention to detail.
- Adaptability to work both in a small team and independently.
- Confidence and product knowledge after completing the induction and probation period.
Your Role
- Daily customer interactions.
- Achieving high levels of customer service and satisfaction.
- Meeting weekly, monthly, and yearly sales targets.
- Lone working with key holder responsibilities.
- Conducting physical rounds of the store and units.
- Forklifting, where applicable.
- Implementing procedures to minimize store \\\”bad debt.\\\”
- Performing ad hoc duties.
If you\’re ready to embark on a challenging yet rewarding journey, apply now to be a part of the family
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Customer Sales Advisor - Edmonton employer: Pertemps London
Contact Detail:
Pertemps London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor - Edmonton
✨Tip Number 1
Get to know the company inside out! Research their services, values, and customer engagement strategies. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer in-store. Role-play with a friend or in front of the mirror to boost your confidence and refine your communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the storage industry. Building relationships can give you insider tips and even a foot in the door.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to those financial targets!
We think you need these skills to ace Customer Sales Advisor - Edmonton
Some tips for your application 🫡
Show Your Customer-Centric Side: When writing your application, make sure to highlight your dedication to customer service. We want to see how you’ve gone above and beyond for customers in the past, so share those stories!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Sales Advisor role.
Tailor Your Application: Make sure to customise your application to reflect the job description. Mention specific skills and experiences that align with our needs, like your ability to meet sales targets or maintain store standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pertemps London
✨Know Your Stuff
Familiarise yourself with the company's services and products. Understand their storage solutions, pricing, and any unique selling points. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you identified a customer's needs and successfully met them. This will demonstrate your customer-centric approach, which is crucial for a Customer Sales Advisor.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are ready to engage with customers effectively.
✨Be Ready for Sales Scenarios
Expect to be presented with hypothetical sales scenarios during the interview. Practice how you would handle these situations, focusing on identifying customer needs and maximising sales opportunities. This will highlight your adaptability and sales skills.