At a Glance
- Tasks: Deliver exceptional customer service and support daily operations in a vibrant workspace.
- Company: Dynamic provider of flexible workspaces with a focus on customer experience.
- Benefits: 33 days annual leave, discounted medical insurance, and a cycle to work scheme.
- Why this job: Join a team that values your skills and offers a professional environment.
- Qualifications: Experience in customer-facing roles with strong communication and organisational skills.
- Other info: Exciting opportunity for growth in a fast-paced, supportive setting.
The predicted salary is between 28800 - 43200 £ per year.
A dynamic provider of flexible workspaces is seeking a Centre Operations Assistant to deliver exceptional customer service and support day-to-day operations. You will be responsible for welcoming new customers, maintaining compliance and safety standards, and ensuring a professional environment.
Ideal candidates have a background in customer-facing roles and possess strong communication and organisational skills.
This role includes various benefits such as:
- 33 days annual leave
- Discounted medical insurance
- A cycle to work scheme
Centre Operations Pro: Customer Experience & Compliance in Cambridge employer: Pertemps London
Contact Detail:
Pertemps London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Operations Pro: Customer Experience & Compliance in Cambridge
✨Tip Number 1
First things first, research the company! Get to know their values and what makes them tick. This way, when you chat with them, you can show off how well you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We want you to be ready to share those stories during your interview to highlight your experience.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about their compliance standards or how they maintain a professional environment shows you’re genuinely interested in the role and the company.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Centre Operations Pro: Customer Experience & Compliance in Cambridge
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any experience you have in customer-facing roles. We want to see how you've gone above and beyond to deliver exceptional service, so share specific examples that showcase your skills!
Keep It Professional Yet Friendly: Your written application should reflect the professional environment we maintain at StudySmarter. Use a friendly tone but keep it polished – we’re looking for someone who can balance professionalism with approachability.
Be Organised and Clear: When writing your application, structure it well! Use clear headings and bullet points where necessary. This not only makes it easier for us to read but also shows off your organisational skills, which are key for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role or benefits!
How to prepare for a job interview at Pertemps London
✨Know the Company Inside Out
Before your interview, do some digging into the company’s values and mission. Understanding their approach to customer service and compliance will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you delivered exceptional customer service. Think about situations where you went above and beyond to meet a customer's needs, as this will demonstrate your suitability for the role.
✨Be Ready for Compliance Questions
Since compliance is a key part of the job, brush up on relevant regulations and standards related to safety and customer experience. Be prepared to discuss how you would maintain these standards in your day-to-day operations.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the company culture, or how they measure success in customer experience. This shows your enthusiasm and helps you gauge if it’s the right fit for you.