Homeownership Officer - Leasehold (Temp)
Homeownership Officer - Leasehold (Temp)

Homeownership Officer - Leasehold (Temp)

Temporary 22 - 23 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Manage homeownership functions like Right to Buy and leasehold sales while ensuring compliance.
  • Company: Dynamic London-based housing provider with a diverse portfolio.
  • Benefits: Flexible hybrid working, competitive pay, and opportunities for career progression.
  • Why this job: Make a real difference in people's lives through homeownership services.
  • Qualifications: Experience in homeownership or housing, strong communication skills, and customer focus.
  • Other info: Join a supportive team and enhance your expertise in a specialist role.

The predicted salary is between 22 - 23 £ per hour.

A fantastic opportunity has arisen for an experienced Homeownership Officer (Leasehold) officer to join a busy Homeownership Services team. The postholder will play a key role in delivering statutory homeownership functions, including Right to Buy, leasehold sales, lease extensions, and related aftersales activity, ensuring compliance with legislation and internal policies. The London based housing provider manages a large and diverse housing portfolio, including leasehold, shared ownership, and tenanted homes. The organisation is committed to delivering high-quality homeownership services, statutory compliance, and an excellent customer experience for residents.

Location: London

Working Pattern: Hybrid

Rate: 22-23 PAYE per/hr

Key Responsibilities

  • Right to Buy (RTB)
  • Progress RTB applications within statutory timescales
  • Manage RTB valuations, including appeals
  • Liaise with legal teams, valuers, and internal stakeholders
  • Support promotion and engagement around homeownership opportunities
  • Leasehold & Homeownership Sales
    • Administer leasehold aftersales processes, including alterations and additional space sales
    • Manage formal and voluntary lease extensions and freehold sales
    • Respond to statutory notices within required timeframes
    • Calculate apportionments for shared ownership and rent-to-mortgage cases
    • Identify opportunities for buy-backs and revenue generation
  • General Duties
    • Provide specialist advice to leaseholders, tenants, councillors, solicitors, and colleagues
    • Respond to complex enquiries, complaints, and correspondence
    • Draft reports and briefings on legislation, policy changes, and performance
    • Maintain accurate records, databases, and customer accounts
    • Contribute to service improvement, process development, and best practice
    • Support and deputise for the Team Leader when required

    About You

    • Essential
    • Experience working in a homeownership, leasehold, or housing environment
    • Strong understanding of Right to Buy and leasehold legislation
    • Experience interpreting legal documents and statutory notices
    • Proven ability to manage competing priorities and meet deadlines
    • Excellent written and verbal communication skills
    • Strong customer focus, including handling challenging cases
    • Confident working independently and remotely
  • Desirable
    • Experience within a local authority or housing association
    • Knowledge of shared ownership and affordable housing models
    • Housing qualification (CIH, IRPM) or working towards one
    • Experience supporting service improvement or policy development

    Whats on Offer

    • Flexible and hybrid working arrangements
    • Opportunity to work in a high-impact, specialist role
    • Supportive team environment with scope for progression
    • Competitive salary or day rate depending on engagement

    This is a specialist role requiring strong technical knowledge of leasehold and homeownership legislation, excellent stakeholder management, and the ability to manage a varied caseload autonomously. Apply now for the Homeownership Officer opportunity.

    Homeownership Officer - Leasehold (Temp) employer: Pertemps London Cambridge

    Join a leading London-based housing provider that prioritises high-quality homeownership services and statutory compliance, offering a supportive team environment and flexible hybrid working arrangements. As a Homeownership Officer, you'll have the opportunity to make a meaningful impact while benefiting from competitive pay and clear pathways for professional growth in a dynamic sector dedicated to enhancing residents' experiences.
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    Contact Detail:

    Pertemps London Cambridge Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Homeownership Officer - Leasehold (Temp)

    ✨Tip Number 1

    Network like a pro! Reach out to your connections in the housing sector, especially those who know about leasehold and homeownership. A friendly chat can lead to insider info on job openings or even a referral.

    ✨Tip Number 2

    Prepare for interviews by brushing up on your knowledge of Right to Buy and leasehold legislation. We want you to be able to discuss these topics confidently, showing that you're the expert they need!

    ✨Tip Number 3

    Don’t just apply and wait! Follow up on your applications with a quick email or call. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to ask any questions you might have.

    ✨Tip Number 4

    Check out our website for the latest job postings. We’re always updating our listings, and applying directly through us can give you an edge. Let’s get you that Homeownership Officer role!

    We think you need these skills to ace Homeownership Officer - Leasehold (Temp)

    Homeownership Legislation
    Leasehold Sales
    Right to Buy (RTB)
    Statutory Compliance
    Customer Service
    Stakeholder Management
    Legal Document Interpretation
    Time Management
    Written Communication
    Verbal Communication
    Problem-Solving
    Record Keeping
    Service Improvement
    Housing Knowledge
    Autonomous Working

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in homeownership and leasehold environments. We want to see how your skills align with the key responsibilities mentioned in the job description.

    Showcase Your Knowledge: Demonstrate your understanding of Right to Buy and leasehold legislation in your application. We’re looking for candidates who can interpret legal documents and manage statutory processes effectively, so don’t hold back on sharing relevant examples!

    Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We appreciate a well-structured application that’s easy to read!

    Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity!

    How to prepare for a job interview at Pertemps London Cambridge

    ✨Know Your Legislation

    Make sure you brush up on the key legislation surrounding Right to Buy and leasehold sales. Being able to discuss specific laws and how they apply to the role will show that you're not just familiar with the basics, but that you truly understand the intricacies of the job.

    ✨Showcase Your Customer Focus

    Prepare examples of how you've handled challenging cases in the past. This role requires a strong customer focus, so be ready to discuss your approach to resolving issues and ensuring a positive experience for residents.

    ✨Demonstrate Your Organisational Skills

    With a varied caseload, it's crucial to manage competing priorities effectively. Think of specific instances where you've successfully juggled multiple tasks or deadlines, and be prepared to share these during the interview.

    ✨Engage with the Team Spirit

    This position involves working within a supportive team environment. Show your enthusiasm for collaboration by discussing how you've contributed to team success in previous roles, and express your eagerness to support and deputise for the Team Leader when needed.

    Homeownership Officer - Leasehold (Temp)
    Pertemps London Cambridge

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