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- Tasks: Engage customers, achieve sales targets, and maintain store standards.
- Company: The UK's leading storage provider with a focus on customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Join a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Strong communication skills and a passion for sales.
- Other info: Enjoy a supportive environment with opportunities for personal development.
The predicted salary is between 28800 - 48000 £ per year.
The UK's leading storage provider offers secure and flexible storage solutions for both personal and business needs. With multiple locations across the nation, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling.
We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor. As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to customers and achieve the highest level of sales for the company.
Your responsibilities will include:
- Financial Targets: Contribute to the achievement of the store's financial targets.
- Customer Engagement: Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs.
- Store Standards: Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures.
- Sales Enquiries: Effectively handle sales inquiries, providing advice, and promoting available services.
- Target Achievement: Maximise every sales opportunity to ensure the store meets its targets.
- Administrative Tasks: Complete all necessary administrative tasks in compliance with company procedures.
- Store Maintenance: Maintain a clean and tidy store environment.
- Lone Working: Be comfortable working independently, taking key holder responsibility in the absence of management.
To excel in this role, you should demonstrate:
- Strong written, maths and verbal communication skills.
- Effective listening skills in customer interactions.
- Self-discipline and attention to detail.
- Adaptability to work both in a small team and independently.
- Confidence and product knowledge after completing the induction and probation period.
As a vital part of the team, you will be responsible for:
- Daily customer interactions.
- Achieving high levels of customer service and satisfaction.
- Meeting weekly, monthly, and yearly sales targets.
- Lone working with key holder responsibilities.
- Conducting physical rounds of the store and units.
- Forklifting, where applicable.
- Implementing procedures to minimise store 'bad debt.'
- Performing ad hoc duties.
If you're ready to embark on a challenging yet rewarding journey, apply now to be a part of the family.
Customer Sales Advisor - Neasden employer: Pertemps London Cambridge
Contact Detail:
Pertemps London Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor - Neasden
✨Tip Number 1
Get to know the company inside out! Research their services, values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your sales pitch! Think about how you would engage a customer and identify their needs. Role-playing with a friend can help you feel more confident and ready to tackle those sales inquiries.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Sales Advisor - Neasden
Some tips for your application 🫡
Show Your Customer-Centric Side: When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your dedication to excellent service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Sales Advisor role. Use bullet points if it helps to organise your thoughts!
Demonstrate Your Sales Skills: Since achieving sales targets is key in this role, don’t forget to mention any relevant sales experience. Whether it's hitting targets in previous jobs or even in personal projects, we want to know how you can contribute to our success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Pertemps London Cambridge
✨Know Your Stuff
Before the interview, make sure you understand the company’s services and products inside out. Familiarise yourself with their storage solutions and any additional services they offer. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Skills
As a Customer Sales Advisor, your ability to engage with customers is key. Prepare examples of how you've successfully handled customer interactions in the past. Think about times when you identified sales opportunities or resolved issues effectively – these stories will demonstrate your customer-centric approach.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. They might ask you to handle a mock sales inquiry or deal with a difficult customer. Practise these situations beforehand so you can showcase your problem-solving skills and adaptability under pressure.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, sales targets, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
