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- Tasks: Engage with customers, achieve sales targets, and maintain store standards.
- Company: The UK's leading storage provider with a focus on customer service.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Why this job: Join a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Strong communication skills and a passion for helping customers.
- Other info: Opportunity for personal growth and development in a thriving company.
The predicted salary is between 30000 - 42000 £ per year.
The UK's leading storage provider offers secure and flexible storage solutions for both personal and business needs. With multiple locations across the nation, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling.
We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor. As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to customers and achieve the highest level of sales for the company.
Your responsibilities will include:
- Financial Targets: Contribute to the achievement of the store's financial targets.
- Customer Engagement: Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs.
- Store Standards: Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures.
- Sales Enquiries: Effectively handle sales inquiries, providing advice, and promoting available services.
- Target Achievement: Maximise every sales opportunity to ensure the store meets its targets.
- Administrative Tasks: Complete all necessary administrative tasks in compliance with company procedures.
- Store Maintenance: Maintain a clean and tidy store environment.
- Lone Working: Be comfortable working independently, taking key holder responsibility in the absence of management.
To excel in this role, you should demonstrate:
- Strong written, maths and verbal communication skills.
- Effective listening skills in customer interactions.
- Self-discipline and attention to detail.
- Adaptability to work both in a small team and independently.
- Confidence and product knowledge after completing the induction and probation period.
As a vital part of the team, you will be responsible for:
- Daily customer interactions.
- Achieving high levels of customer service and satisfaction.
- Meeting weekly, monthly, and yearly sales targets.
- Lone working with key holder responsibilities.
- Conducting physical rounds of the store and units.
- Implementing procedures to minimise store 'bad debt.'
If you're ready to embark on a challenging yet rewarding journey, apply now to be a part of the family.
Customer Sales Adviser - Hornsey employer: Pertemps London Cambridge
Contact Detail:
Pertemps London Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Adviser - Hornsey
✨Tip Number 1
Get to know the company inside out! Research their services, values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your sales pitch! Think about how you would engage a customer in-store. Role-play with a friend or in front of the mirror to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider tips and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to those financial targets!
We think you need these skills to ace Customer Sales Adviser - Hornsey
Some tips for your application 🫡
Show Your Customer-Centric Side: When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your dedication to excellent service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Sales Advisor role. Use bullet points if it helps to organise your thoughts!
Demonstrate Your Sales Skills: Since achieving sales targets is key in this role, don’t forget to mention any relevant sales experience. Share your successes and how you’ve maximised sales opportunities in previous positions – we love to see those numbers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Pertemps London Cambridge
✨Know Your Stuff
Familiarise yourself with the company's services and products. Understand their storage solutions, pricing, and any unique selling points. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you identified a customer's needs and successfully met them. This will demonstrate your customer-centric approach, which is crucial for the role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are ready to engage with customers effectively.
✨Be Ready for Sales Scenarios
Expect to be presented with sales scenarios during the interview. Practice how you would handle different customer inquiries and objections. This will help you illustrate your ability to maximise sales opportunities and achieve targets.
