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- Tasks: Engage customers, handle sales inquiries, and maintain store standards.
- Company: Join the UK's leading storage provider with flexible solutions for personal and business needs.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a supportive team making a real impact on customer satisfaction.
- Qualifications: Strong communication skills and adaptability are essential; no prior experience required.
- Other info: Opportunity for independent work and key holder responsibilities.
The predicted salary is between 28800 - 43200 £ per year.
The UK's leading storage provider offers secure and flexible storage solutions for both personal and business needs. With multiple locations across the nation, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling.
We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor. As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to Access customers and achieve the highest level of sales for the company.
Your responsibilities will include:
- Financial Targets: Contribute to the achievement of the store's financial targets.
- Customer Engagement: Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs.
- Store Standards: Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures.
- Sales Enquiries: Effectively handle sales inquiries, providing advice, and promoting available services.
- Target Achievement: Maximise every sales opportunity to ensure the store meets its targets.
- Administrative Tasks: Complete all necessary administrative tasks in compliance with company procedures.
- Store Maintenance: Maintain a clean and tidy store environment.
- Lone Working: Be comfortable working independently, taking key holder responsibility in the absence of management.
To excel in this role, you should demonstrate:
- Strong written, maths and verbal communication skills.
- Effective listening skills in customer interactions.
- Self-discipline and attention to detail.
- Adaptability to work both in a small team and independently.
- Confidence and product knowledge after completing the induction and probation period.
As a vital part of the team, you will be responsible for:
- Daily customer interactions.
- Achieving high levels of customer service and satisfaction.
- Meeting weekly, monthly, and yearly sales targets.
- Lone working with key holder responsibilities.
- Conducting physical rounds of the store and units.
- Forklifting, where applicable.
- Implementing procedures to minimise store 'bad debt.'
- Performing ad hoc duties.
If you're ready to embark on a challenging yet rewarding journey, apply now to be a part of the family. Join in providing exceptional service and making a difference in the lives of customers. Looking forward to welcoming you aboard.
CSA - Southampton employer: Pertemps London Cambridge
Contact Detail:
Pertemps London Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CSA - Southampton
✨Tip Number 1
Familiarise yourself with the storage industry and the specific services offered by our company. Understanding the unique selling points of our storage solutions will help you engage customers effectively and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your customer service skills by role-playing different sales scenarios with friends or family. This will help you become more comfortable handling inquiries and responding to diverse customer needs, which is crucial for the Customer Sales Advisor role.
✨Tip Number 3
Showcase your adaptability by preparing examples of how you've successfully worked both independently and as part of a team in previous roles. This will highlight your ability to thrive in the dynamic environment we offer at StudySmarter.
✨Tip Number 4
Research common sales techniques and strategies that can help you maximise sales opportunities. Being able to discuss these methods during your interview will demonstrate your proactive approach and commitment to achieving financial targets.
We think you need these skills to ace CSA - Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Customer Sales Advisor role. Emphasise your customer service experience, sales achievements, and any administrative tasks you've handled.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've met financial targets or improved customer satisfaction in previous roles.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as effective communication, adaptability, and attention to detail. Use concrete examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Pertemps London Cambridge
✨Know the Company
Before your interview, take some time to research the storage provider. Understand their services, values, and what sets them apart from competitors. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Demonstrate Customer-Centric Skills
As a Customer Sales Advisor, your ability to engage with customers is crucial. Prepare examples of how you've provided excellent customer service in the past. Highlight your listening skills and adaptability to meet diverse customer needs.
✨Showcase Your Sales Acumen
Be ready to discuss your experience with sales targets and how you've successfully met or exceeded them. Think of specific instances where you identified sales opportunities and maximised them, as this will demonstrate your capability to contribute to the store's financial goals.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. For instance, think about how you would manage a difficult customer or maintain store standards while working independently. Practising these scenarios can help you respond effectively during the interview.
