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- Tasks: Lead and optimise high-impact email campaigns to enhance customer engagement.
- Company: Join a rapidly growing Corporate Services Group committed to social and environmental performance.
- Benefits: Competitive salary, hybrid working model, and comprehensive benefits package.
- Why this job: Make a real impact on customer journeys in a dynamic and innovative environment.
- Qualifications: Proven CRM expertise and strong leadership skills required.
- Other info: Collaborate with cross-functional teams and enjoy excellent career growth opportunities.
The predicted salary is between 60000 - 84000 £ per year.
Location: Central London (Hybrid Working Model)
Are you a highly strategic and hands-on CRM expert ready to join a rapidly growing Corporate Services Group? We are seeking a CRM Manager to own the lifecycle communication strategy for a thriving business that is deeply committed to the highest standards of social and environmental performance, accountability, and transparency. This is a fantastic opportunity to bring your leadership and technical expertise to a profitable, innovative, and relentlessly client‑focused company.
The Role: Elevating Customer Experience
We are looking for a proactive, detail-oriented CRM Manager to lead the strategy, execution, and optimisation of high-performing email campaigns across the entire customer lifecycle. In this hands‑on, high‑impact role, you will be crucial in developing automated, data-driven customer journeys that directly drive engagement, conversion, and retention. You will collaborate closely with the Chief Marketing Officer and cross‑functional teams, managing campaigns end-to-end from segmentation and copywriting to build, QA, testing, and performance reporting.
Key Responsibilities You Will Own:
- Strategy & Execution Leadership: Lead and prioritise the end-to-end workflow for all CRM campaign requests.
CRM Manager employer: Pertemps London Cambridge
Contact Detail:
Pertemps London Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a CRM Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its CRM strategies. Show them you’re not just another candidate; you’re genuinely interested in how they elevate customer experience and how you can contribute to that.
✨Tip Number 3
Practice your pitch! Be ready to explain how your hands-on experience and strategic mindset can lead to high-impact customer journeys. Tailor your examples to highlight your success in driving engagement and retention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CRM Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the CRM Manager role. Highlight your strategic thinking and hands-on experience in managing customer journeys, as this is what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about CRM and how your expertise can elevate our customer experience. Be specific about your achievements and how they relate to the role.
Showcase Your Data Skills: Since this role involves data-driven decision-making, don’t forget to mention your experience with analytics and optimisation. We want to see how you’ve used data to drive engagement and retention in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Pertemps London Cambridge
✨Know Your CRM Inside Out
Make sure you’re well-versed in the latest CRM tools and strategies. Brush up on your knowledge of customer journey mapping and data-driven decision-making, as these will be key topics during your interview.
✨Showcase Your Campaign Successes
Prepare specific examples of successful email campaigns you've led. Highlight metrics like engagement rates and conversion improvements to demonstrate your impact and expertise in driving customer retention.
✨Understand the Company’s Values
Research the company’s commitment to social and environmental performance. Be ready to discuss how your values align with theirs and how you can contribute to their mission while enhancing customer experience.
✨Prepare for Collaborative Scenarios
Since this role involves working closely with cross-functional teams, think of examples where you’ve successfully collaborated with others. Be ready to discuss how you manage communication and workflow in a team setting.
