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For Companies At a Glance
- Tasks: Deliver exceptional customer service and support daily operations in a vibrant workspace.
- Company: Join a fast-growing provider of flexible workspaces transforming business environments.
- Benefits: 33 days annual leave, discounted medical insurance, and enhanced family leave policies.
- Why this job: Be the face of a dynamic centre and make a real impact on customer experiences.
- Qualifications: Experience in customer service, strong communication skills, and proficiency in Microsoft Office 365.
- Other info: Enjoy a supportive team culture with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Full-time | Monday to Friday, 08:30-17:30 (occasional out-of-hours work)
About the Company
Join a dynamic and fast-growing provider of flexible workspaces across the UK. With over two decades of experience, this company is at the forefront of the flexible office revolution - transforming underutilised buildings into vibrant business hubs. Their mission is to empower entrepreneurs and businesses with the freedom, support, and space they need to thrive. They manage a diverse portfolio of business centres nationwide, connecting property owners with occupiers through a unique client management model. Their values - Smart, Supportive, Prudent, Straightforward, and Responsible - shape a culture of excellence and innovation.
The Role
As a Centre Operations Assistant, you’ll be the face of the centre, delivering exceptional customer service and supporting the General Manager in ensuring smooth day-to-day operations. From welcoming new customers to maintaining compliance and safety standards, you’ll play a key role in creating a professional and welcoming environment.
Key Responsibilities
- Deliver a world-class service to all customers and visitors
- Conduct professional viewings and support customer move-ins
- Handle queries and feedback with a proactive, solutions-focused approach
- Maintain high standards across the centre, including meeting rooms and communal areas
- Identify opportunities to upsell services
- Complete regular safety checks and manage incident reporting
What You’ll Bring
- Previous experience in a customer-facing role
- Strong organisational and communication skills
- Confident using Microsoft Office 365
- A team player who is adaptable and resilient
What’s in It for You?
- 33 days annual leave (including bank holidays)
- Discounted private medical insurance
- Life assurance & income protection
- Cycle to work scheme
- NEST pension scheme
- Employee assistance programme
- Enhanced family leave policies
Centre Operations Assistant in Cambridge employer: Pertemps London Cambridge
Contact Detail:
Pertemps London Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Operations Assistant in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your skills align with their mission of empowering businesses. Practice common interview questions and think about how you can demonstrate your customer service experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from the interview to remind them of your conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Centre Operations Assistant in Cambridge
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer-facing roles. We want to see how you've delivered exceptional service in the past, so share specific examples that showcase your skills!
Be Organised and Clear: When writing your application, keep it organised and straightforward. Use clear headings and bullet points where necessary. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Centre Operations Assistant role. Mention our values like being Smart and Supportive, and explain how you embody them.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pertemps London Cambridge
✨Know the Company Inside Out
Before your interview, take some time to research the company’s mission and values. Understand their approach to flexible workspaces and how they empower businesses. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Centre Operations Assistant, exceptional customer service is key. Prepare examples from your previous roles where you’ve gone above and beyond for customers. Think about how you handled difficult situations or received positive feedback, as these stories will highlight your suitability for the role.
✨Demonstrate Your Organisational Skills
The role requires strong organisational abilities, so be ready to discuss how you manage your time and tasks. You could mention specific tools or methods you use to stay organised, especially if you have experience with Microsoft Office 365. This will reassure them that you can handle the day-to-day operations smoothly.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team culture, what a typical day looks like, or how success is measured in the role. This shows that you’re engaged and serious about finding the right fit for both you and the company.
